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ServiceNow, Inc. Staff Red Team Engineer | Security in Madison, Wisconsin

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

*About Digital Technology & The SSO *

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact

*Position Overview: *

ServiceNow is dedicated to delivering innovative solutions while maintaining the highest standards of security. Our Red Team plays a crucial role in safeguarding our assets through real-world attack simulations and collaborative defense strategies.

We are seeking a highly skilled and experienced Staff Red Team Engineer to join our Red Team. In this role, you will be responsible for executing sophisticated red team engagements to identify vulnerabilities within our systems, networks, and applications.

Through these engagements, you will demonstrate viable paths an attacker might take to breach our defenses. You will also lead more narrowly scoped penetration tests against internal services and generative AI systems. This position requires a blend of technical expertise, strategic thinking, and effective communication to drive a strong security culture and influence change across the organization.

Key Responsibilities:

  • Develop comprehensive test plans and strategies for security assessments, ensuring thorough coverage of critical assets and systems.

  • Communicate findings, risks, and recommendations to stakeholders at various levels within the organization, translating technical issues into business impacts.

  • Collaborate with security and development teams to prioritize and remediate identified vulnerabilities.

  • Stay abreast of the latest cyber security threats, trends, and attack techniques; continuously improve our testing methodologies and tools.

  • Mentor and guide team members, fostering a culture of continuous learning and improvement within the Red Team.

Ideal Profile:

  • Proven experience in red teaming and/or penetration testing within large organizations.

  • Strong technical skills in offensive security with experience testing public cloud, Kubernetes, Active Directory, and Generative AI systems.

  • Excellent communication skills, with the ability to effectively engage with stakeholders at all levels.

  • Demonstrated ability to create detailed test plans and lead complex testing engagements.

  • A proactive mindset, with a passion for driving change and strengthening security culture.


  • Bachelor’s degree in Computer Science, Information Security, or a related field.

  • 8+ years of experience in cyber security, with a focus on red teaming and penetration testing.

  • Deep understanding of cyber security principles and best practices.

  • Experience with scripting and programming languages (e.g., Python, PowerShell, Bash)

  • DevOps experience is a plus


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

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