Experience Inc. Jobs

Job Information

Randstad US sr. it business analyst in madison, Wisconsin

sr. it business analyst.

  • madison , wisconsin

  • posted 6 days ago

job details


  • $45 - $50 per hour

  • contract

  • postgraduate degree

  • category computer and mathematical occupations

  • reference1058021

job details

job summary:

This is a hybrid position in Madison, WI. Applicants should be residents of Wisconsin, and ideally live within a 100 mile radius of Madison.

This position, along with business leads and SMEs, will analyze current business processes and identify changes in business processes and/or IT systems that will improve our ability to meet customer needs and/or improve operating efficiency in a member-centric organization. This may include developing use cases and/or test plans to illustrate current state to future state definition and developing and validating detailed system requirements and design specifications. This position interacts with business users to assure a mutual understanding and agreement on requirements and specifications and, at an expert level, provides consultation, direction, and guidance to business managers.

Knowledge, Skills, and Abilities

  • Expert ability to analyze enterprise-wide business and technology issues in a large or complex organization and be able to document and communicate business knowledge.

  • Demonstrated ability to identify appropriate members and develop effective teams with specific knowledge and skills needed to develop solutions and make recommendations.

  • Ability to independently identify and obtain information sources needed to perform responsibilities effectively and efficiently.

  • Advanced ability to recognize how and when to improve a process and to recommend, negotiate, and implement change.

  • Comprehensive experience in business process analysis, new business process design, quality/process improvement, and change management.

  • Advanced experience and ability at identifying key points and communicating results accurately and effectively to a broad audience.

  • Thorough knowledge and understanding of the software development lifecycle including requirements analysis, design, testing, and deployment.

  • Advanced skills with Microsoft Office (i.e. Excel, Word, Access, etc.).

  • Working knowledge of project management methods, tools, and techniques, including MS Visio; experience working with project management software.

  • Broad experience and ability in influencing others and encouraging creative thinking to identify solutions.

  • Expert ability obtaining information and insight even when others are reluctant to share.

  • Highly developed communication, interpersonal, and team building skills to develop and sustain effective working relationships, including facilitation and leadership skills.

  • Skill in establishing and maintaining effective contact and communication with staff and management at all levels of the organization and with external groups/individuals.

  • Expert ability to communicate business and technical concepts and information effectively to a wide range of audiences.

  • Considerable ability to work as an effective member in a team environment and to mentor more junior staff.

  • Ability to work independently and exercise appropriate judgment with a minimum of supervision and produce effective, acceptable results within defined time frames.

  • Ability to take the initiative to assertively represent business needs, to stand firm when necessary and to compromise when possible, to diplomatically challenge assumptions, and to make recommendations to business and technical staff at all levels of responsibility and authority throughout the organization.

  • Highly skilled in effective time management and priority-setting.

  • Demonstrated ability to analyze facts and sound judgment in decision making.

  • Ability to understand and comply with all security standards, policies, processes, and procedures.

location: Madison, Wisconsin

job type: Contract

salary: $45 - 50 per hour

work hours: 8am to 5pm

education: Masters


  • Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with the business leads from assigned business areas.

  • Serve as the key integration point between the business areas, operations teams, and IT.

  • Develop and maintain a deep understanding and expertise of applicable operational processes, procedures, and controls.

  • Work with key stakeholders to fully understand and analyze the business case for each work effort.

  • Lead, facilitate and coordinate business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort has been identified ahead of the solution.

  • Work with internal and external stakeholders to gather and validate business requirements and assist with the functional design of solutions.

  • Partner with the technical lead to provide input into the functional aspects of solutions design.

  • Proactively identify opportunities for process, system, or other enhancements that may help the business mitigate operational risk and/or achieve its business goals.

  • Partner with the technical lead to create or update documentation relating to workflow process and detailed procedures resulting from implemented initiatives prior to deployment.

  • Develop end-user training materials, in partnership with the transition manager, and assist with the coordination of user training, if needed.

  • Develop, execute, and document user test plans and organize and oversee end-user testing and acceptance.

  • Provide support to test teams, as needed.

  • Coordinate resolution of issues uncovered during end-user testing.

  • Research escalated business issues and lead the creation of integrated models/workflows that resolve the root cause of these problems.

  • Participate in the evaluation, provide feedback, and resolve issues regarding vendor performance, escalating to the lead project manager as needed.

  • Independently resolve issues to remove roadblocks and provide reports or updates on issues to the portfolio owner, as needed.

  • Maintain and distribute metrics related to work request/project, as agreed upon.

  • Provide direction and training to other staff in the use of business analysis and process tools, techniques, metrics, standards, and best practices

  • Monitor business analysis processes, tools, standards, guidelines, and templates for adherence to industry and ETF-specific standards.

  • Create common ground between business units and IT services to ensure IT staff have the requirements and information to deliver technical solutions that support the business needs.

  • Strive for continuous process improvement through identifying root cause of problems and developing solutions, providing mapping services, and inspiring the organization with new ways of thinking and new ways of doing business.


  • Experience level: Experienced

  • Minimum 5 years of experience

  • Education: Masters


  • Business Analysis (5 years of experience is required)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.