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Covance Sample Information Coordinator III-BioA in Madison, Wisconsin

Job Overview:

Responsible for coordinating the accuracy of all sample related information which are entered into the LIMS system. Monitoring the sample logging process to ensure that the required timelines for analysis are met. Responding to and resolving sample management questions with respect to shipments and samples. Reconciling samples in LIMS.

This applies to routine and non‑routine studies in compliance with appropriate company standards, GxP and regulatory guidelines.

Duties and Responsibilities:

  • Assist and provide guidance to Study Director (SD)/Principal Investigator (PI)/Study Coordinator (SC) in study set-up regarding study samples.

  • Prepares or checks demographic import files and coordinates the preparation of tube labels

  • Assurance of accurate protocol interpretation

  • Works to drive efficiency with external contacts regarding the process for transmitting study sample demographic information

  • Ensuring the LIMS system is up to date with expected samples.

  • Performs checks on demographic data for study samples to confirm consistency between the tube labels, LIMS system and the supplied paperwork when requested by sample management to resolve issues.

  • Resolve discrepancies, with responsibility for confirming and correcting any anomalies in the LIMS system.

  • Responsible to ensure any discrepancies which are highlighted by the sample receipt technicians are resolved

  • Creates and monitor sample logging schedules to ensure samples are logged ready for sample analysis

  • Monitors that confirmation of sample receipt communications are confirmed to sponsors and/or study sites in a timely manner

  • Reviews QAU report audits. Submits audit responses for approval as appropriate. Identifies potential process revision as a result of reoccurring inspection items.

  • Actively promotes a team environment.

  • Provides leadership and training with the Sample Import Coordination team

  • Sample reconciliation

  • Maintains well documented, organised and up-to-date study files with respect to sample paperwork/inventories

  • Participates in and leads the sample accession portion of routine client visits.

  • Interacts/communicates with client as necessary.

  • Leads the creation and revision of team process in an effort to continually deliver improved service

  • Acts as a primary point of contact for process revision and issue resolution between operational groups

  • Performs other related duties as assigned


  • Bachelor of Science (BS) degree in science or related field.

  • Experience may be substituted for education.

  • Ability to utilize word processing software, database, spreadsheet, and specialized software.


  • 4 years of Bioanalytical or sample management experience required.

  • Excellent communication, presentation, and interpersonal skills.

  • Excellent attention to detail.

  • Ability to prioritize and manage time.

Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.