Job Information
CHARTER COMMUNICATIONS LLC Ops Spct I Comm Sol in MADISON, Wisconsin
JOB REQUIREMENTS: JOB SUMMARY This position is responsible for the control of all MDU Contracts including, but not limited to, the development, auditing, validation, implementation, management, maintenance, administration and recordation of MDU telecommunications services contracts entered into between Charter and residential developers, builders, utility consultants, property owners and management firms throughout the assigned MA in compliance with guidelines. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Develop, implement, manage and maintain a formal MDU contracts administration and database program for Right-of-Entry (ROE) and Bulk aS AND RESPONSIBILITIESgreements. Manage all contract files and databases to ensure their accuracy and completeness to allow for proper risk analysis. Prepare documentation for ROE and Bulk agreements for new and existing properties based on established strategic, financial, legal and operational criteria. Monitor and evaluate project activity and report on progress to managers and leadership. Provide administrative and technical support such as scheduling, procurement, preparing presentations, monitoring time lines, and act as liaisons to various departments and organizations. Review and approval of contracts prior to obtaining signature from authorized signatory in compliance with all Charter policies and procedures. Prepare various Owner and customer communications related to contracts and services such as proposals, letters and other client correspondence. Create and administer policy and procedures for termination notices to lost properties and managing conversions of properties to and from bulk services in compliance with required notification requirements. Responsible for tracking all door fees and revenue sharing obligations, preparing and submitting requests for payment and sending same to owners. Work as a liaison with MA finance team on Owner payments including tracking, budgeting and forecasting. Prepare, notarize and record contracts, easements, memorandum and other recordable instruments. Act as a liaison to each county to represent Charter to these agencies in a positive, professional and efficient manner. Responsible for submitting, tracking, validating and monitoring the proper execution and notarization of all contracts presented to the authorized signatory. Responsible for inputting new and updating existing Bulk rates in billing system, maintaining bulk database and sending bulk rate increase notifications. Responsible for the timely processing of commission chargebacks on any contracts that are in default per company policy. Cross functional liaison between MA/Region/Division and Corporate. Create and update an abstract form for each property file that contains key notice and other property information. Create an abstract form and process... For full info follow application link. EOE, including disability/vets ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0D0177AAC8104A01