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Concentrix IT Project Manager (Hybrid office model) in Madison, Wisconsin

Job Title:

IT Project Manager (Hybrid office model)

Job Description

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

  • Challenge Conventions

  • Deliver outcomes unimagined

  • Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Location options (will be in office Tues-Thurs)

Omaha, NE

Des Moinse, IA

Richmond, VA

Las Vegas, NV

Salt Lake City, UT

IT Project Manager

  • Strong IT Project Manager with the ability to manage the development and implementation of information technology projects.

  • Must be experienced with Waterfall, Agile and Agile-Hybrid project methodology.

  • Will help coordinate efforts, create communication, and risk plan, prepare through enablement of training and champion the change.

  • Must be strong in creating and maintaining detailed project plans broken down into feature, epics, and stories, with development, report configuration, data conversion, and interface work broken into points no larger than 40 hours.

  • 2- or 3-weeks sprints with incremental delivery where appropriate.

  • Develop fast, fail early - with early and integrated reviews by business.

  • Tied to an end-to-end schedule with monitoring of critical path.

  • Experience creating and managing burn down charts for development effort.

  • Experience forecasting and tracking defect rate and velocity.

  • Experience with recovery get to green plans for any schedule or resource impacts.

  • Able to quickly learn and utilize the business risk management methodology and scoring and reporting templates.

  • Experience with integrated project plans and dependencies with pitcher catcher milestones.

#ConcentrixCatalyst

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

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