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U W-MADISON DIV. CONTINUING STUDIES Housekeeping Lead in MADISON, Wisconsin

JOB REQUIREMENTS: Job Summary: Along with other assigned tasks, the hotel housekeeping lead serves as a lead worker in in the housekeeping department and is responsible for overseeing and assisting with training of staff. Prepares daily work assignments and any major duties or tasks of the day. Provides support to and assists housekeepers with room cleans, issues supplies / equipment, stripping / removal of dirty items from checkouts, and inspects work of employees and reports any issues to management. Maintains stock and organization of housekeeping closets and storage. Is responsible for ensuring that hotel rooms and public areas are kept in clean and orderly condition in line with hotel policies, procedures, and guest satisfaction. Will have direct contact with hotel guests / clientele which requires excellent customer service abilities. The housekeeping lead works under the supervision and reports to the housekeeping supervisors and hotel / housekeeping managers. Responsibilities: Cleans and attends to guest\'s needs in rooms, including making beds, cleaning bathrooms, and replacing amenities. Stocks supplies and reports damages/repairs to supervisory staff and cleans building common areas. 35% Cleans rooms as assigned and according to guest requests 10% Cleans and maintains hallways and common guest areas 15% Maintains organization of supply areas and equipment and requests additional supplies as needed 10% Documents and reports repairs, violations, and other building needs 10% Directs relations and interactions with customers to accommodate their needs 10% Serves as lead worker. Assists in training and guiding new staff. Leads the housekeeping work of others and responds to housekeeping emergencies. Inspects and certifies rooms cleaned by other housekeepers 10% Duties include: Laundry / dishwashing operations, opening housekeeping workdays / setting up task assignments, removal of trash and recycling. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and... For full info follow application link. The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E2796F9BE75A4A33

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