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Medtronic Senior Clinical Specialist, Structural Heart in Macquarie Park, Australia

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

In this exciting role as a Senior Clinical Specialist, you will be working closely with the team to achieve sales revenue and share targets for your specified state by providing technical and clinical excellence to implanters and clinical stakeholders. The Structural Heart Business is one of the fastest-growing businesses within Medtronic. It helps patients all over the globe needing valve replacement.

The Structural Heart operating unit offers minimally invasive approaches to restore proper structure and function of the heart valves. We focus on the transcatheter replacement of the four heart valves—Aortic Heart Valve, pulmonic, mitral, and tricuspid.

This position has the responsibility to assist in achieving sales revenue and market share targets for a specified State by assisting the State’s Clinical Territory Managers CTMs with customer service and support, and to practice professional and effective territory management in terms of organization, technical expertise, administration, inventory management and expense planning and control.

Responsibilities may include the following and other duties may be assigned:

  • Work with CTMs to understand the clinical and service needs of specific customers and provide highest level clinical service and technical support.

  • Support CTMs through aligned promotion and selling of defined Medtronic products & services to key specialists and technical staff.

  • Collaborate with CTM and broader team to actively participate in quarterly business reviews and business planning and execute on agreed actions.

  • Pro-actively meet with CTMs and other Clinical Specialists (CSs) in managing case coverage requirements for the state.

  • Support sales & marketing programs with specific complimentary activities as provided by the Marketing team.

  • In consultation with Clinical Territory Managers and Divisional Staff, play a lead role with technical in- services, presentations, and training to specified customers.

  • Practice effective communication by feeding back information regarding commercial and clinical opportunities and intelligence to relevant CTM, CS, BDM, and other divisional staff. Utilize Salesforce.com.

  • Consistently set and meet quarterly performance goals.

  • Support Territory Managers with inventory control, including the expedited delivery of stock to customers as needed.

  • Support clinical study activities in conjunction with Territory Manager and the Clinical Research team.

  • Ensure the highest level of product knowledge is attained and maintained.

  • Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand.

  • Complete cycle counts of all required field locations on time and follow up on any missing stock.

  • Retrieve all expiring product from field locations and return to the warehouse prior to expiry.

  • All activities must be performed in compliance with the local Quality System.

  • Performs duties in compliance with environmental, health and safety related site rules, policies, or governmental regulations.

  • All other duties as assigned.

  • Travel requirement: less than 25%.

Required Knowledge and Experience:

Must Haves

  • A Bachelor’s degree in Nursing qualifications, general science degree, or similar preferred

Nice to Have:

  • At least 2 years’ experience as a Clinical Specialist or equivalent technical medical experience

  • Successful completion of Blueprint II training

  • Comprehensive clinical and technical knowledge including clinical papers. Asks skillful questions.

  • Comprehensive knowledge of the SH Clinical Offering

  • Strong clinical and business relationships with customers

  • Advanced understanding of internal workings of hospital labs/ theatres / departments e.g. purchasing, consignment, clinics, patient & implant scheduling, and key influencers

  • Computer literacy including sound knowledge of the MS Office suite of software.

  • Maintain a valid driver’s license.

Our Offer:

In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

  • Range of on-demand online health and wellness training resources, apps, videos, and communities

  • We invest in professional training and development for employees at all levels.

  • Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.

  • Various insurance benefits include life and disability and salary continuances

  • We have generous employee referral programs, corporate discount programs, leave benefits, and more!

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

  • Build a better future, amplifying your impact on the causes that matter to you and the world

  • Grow a career reflective of your passion and abilities

  • Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com

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