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Carrier Senior Administrator in Mackay, Australia

Date Posted:





LOC7049: 17 Platinum Court Paget, Mackay QLD 4740, Australia

Are you an experienced Senior Branch Administrator, looking to lead and manage a team of Administrators?

We are an Industry leading Fire Protection Company with a global presence and a strong existing Commercial, Industrial and Government client base, who is seeking a Senior Branch Administrator for our Mackay office to manage the administration and customer service team, and ensure the team provides an efficient support service to internal and external clients.

Key responsibilities of the role:

  • Provide leadership and mentoring to a team of 4 Administrators 3 in Mackay and 1 in Brisbane)

  • Ensure the team provide a high quality and efficient support service to internal and external clients.

  • Continually striving to identify and improve processes and procedures.

  • Performing support administration functions in a timely and efficient manner to meet the expectations of the business.

  • Providing assistance to all Branch personnel by assisting with all back office processes in accordance with Company policies and procedures.

  • Striving to service the customer’s demands, anticipate needs and strive to delight the customer by exceeding their expectations

Who we are looking for;

  • Demonstrated experience managing an administration team

  • Experience in scheduling work for a busy field workforce

  • Previous experience in dealing with key clients and providing excellence in customer service

  • Customer portals experience

  • Experience working with an ERP system (Pronto preferably)

  • Intermediate level with Microsoft Office – Outlook, Word and Excel

We are able to offer an excellent salary for the right candidate as well as the opportunity to grow your career with a global leader in this field. You will be joining a company with a market leading reputation. If this is the opportunity you have been waiting for please apply today. Please direct any enquiries to kelly.cleary@carrier.com

“We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds” #chubb

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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