Experience Inc. Jobs

GENERAL RESPONSIBILITIES:

The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The teller responds to questions concerning customer accounts, both in-person and on the phone, and meets the needs of customers by providing quality service.  Required to travel to other branches/bank locations as needed to support business needs.

ESSENTIAL RESPONSIBILITIES:

1. Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
2. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
3. Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity.
4. Identify counterfeit currency.
5. Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
6. Recognize opportunities to refer clients for additional products.
7. Refer customers to the proper department for issues that cannot be resolved at the teller line.
8. Count and roll loose coins.
9. Issues cashier's checks.
10. Accept loan payments: verify payment amount and issue receipts.
11. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
12. Ensure teller station is properly supplied.
13. Close accounts when requested.
14. Adherence to destruction procedures for confidential shred materials.
15. Balance drawer daily, including periodic batching of cashed checks.
16. Maintain appropriate currency logs.
17. Required to travel 10-15% of the time to support staffing needs of company locations/branches, trainings, professional development, or other relevant work-related travel.
18. Follow all bank policies and procedures.
19. Accurately and independently count currency.

ADDITIONAL RESPONSIBILITIES:

1. Customer/Client Focus.
2. Decision Making.
3. Conduct oneself in a manner that can be supported by the bank.
4. Thoroughness.
5. Communication Proficiency.
6. Familiarity of Microsoft Office Products.

MINIMUM QUALIFICATIONS:

A minimum of one year experience as a Bank Teller is required.

High School Diploma or equivalent.

Authorization to work in the United States.

Reliable transportation.

Willing and able to travel to various branches and locations on behalf of the Bank

Ability to read, write, and speak using the English language.

PREFERRED SKILLS/EXPERIENCE:

Bank Teller and/or customer service.

PHYSICAL/MENTAL REQUIREMENTS:

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

1. Climbing: Ability to climb stairs
2. Stooping: Bending body downward and forward by bending spine at the waist.
3. Kneeling. Bending legs at knee to come to a rest on knee or knees.
4. Crouching. Bending the body downward and forward by bending leg and spine.
5. Reaching. Extending hand(s) and arm(s) in any direction.
6. Standing. 15%-25% of sustained periods of time.
7. Sitting: 75%-85% of sustained periods of time
8. Walking. Moving about on foot to accomplish tasks
9. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
10. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Manipulating a keyboard
11. Grasping. Applying pressure to an object with the fingers and palm.
12. Feeling. Perceiv ng attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
13. Talking. Expressing or exchanging ideas by means of the spoken word. Ability to speak to other employees and customers on the telephone and in person.
14. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to hear other employees and customers on the telephone and in person.
15. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
16. Body and motor skills sufficient to enable the incumbent to move from one office location to another

17. Digital dexterity and eye/hand coordination in the operation of office equipment

     

Physical Requirements

Light work. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Light to moderate lifting and carrying of coin, supplies, files, etc.

Visual Acuity

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; reading. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

*Mental                                                *

1. Capable of learning to use typical office equipment
2. Performing simple to moderately complex mathematical calculations

Conditions

Typical office setting

The Bank of Bird-in-Hand provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.   

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.