Experience Inc. Jobs

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. We are looking for an experienced Program Manager in our seller services team in Luxembourg to innovate our Fees and Operations processes in the EU Fulfillment by Amazon (FBA) program.

Key job responsibilities

Main responsibilities include: (1) Defining requirements to streamline the end to end Seller experience of charging fees. (2) Working with Operations teams to define and implement new processes to collect information to determine fees. (3) Scoping new requirements with tech teams across Fees, fulfillment and seller services to implement changes. (4) Leading the seller engagement and adoption efforts to implement new changes. (5) Lead reviews with senior leadership on these initiatives. The candidate will closely with product, Operations, finance and legal teams to drive these initiatives.

Basic Qualifications

• Experience in program or project management

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience in complex problem solving, and working in a tight schedule environment

• Bachelor's degree

• Experience working cross functionally with non-tech teams

Preferred Qualifications

• Master's degree, or MBA in management, business administration, economics, engineering, marketing

• Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.