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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a LOB Risk Specialist Senior, within PNC’s Enterprise Fraud Risk Management support organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Candidates with a moderate to advanced technology risk background along with strong relationship management skills will be successful in this role.

Additional responsibilities include:

• Working with Fraud LOBs to coordinate and lead initiatives with technology issues, matters, and RCSA maintenance.

• Performing Risk & Control Assessments (over Design & Operating Effectiveness) to proactively identify risk, assess impacts, and make recommendations on resolution.

• Executing Risk & Control Gap Analysis exercises and identifying opportunities for enhancements, where applicable.

• Ensuring necessary steps are being taken to remediate and close fraud issues on time and successfully.

• Meeting with the Fraud LOB you support regularly and helping with various ad-hoc projects including, but not limited to, policy exceptions, audits, and vulnerabilities.

• Leading technology risk projects with an independent risk lens to provide sustainable assurance over business-critical processes, regulatory requirements, risks, and controls.

• Experience with Archer, Tableau or Visio is preferred, but not required.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Executes the Line of Business Risk Management program, identifying opportunities for enhancement where applicable. Enables line of business adherence with risk management programs.

• Participates in the design and development of the risk management program to meet business and regulatory expectations. Leads in the design and development of specific risk management program components.

• Executes the risk management programs within or across the lines of business (e.g. - business self-assessment and quality reviews). May lead cross functional teams.

• Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit).

• Leads or influences risk initiatives and business as usual activities. Identifies risk, assesses impact and makes recommendations on resolution. Reports and escalates risk and program compliance as appropriate.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Collaborating – Knowledge and ability to promote a culture of information sharing and working together to solve business problems and meet business goals.

Data Gathering and Reporting – Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Industry Knowledge – Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.

Internal Controls – Knowledge of and ability to create, implement, evaluate and enhance processes in internal controls.

Operational Risk – Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.

Organizational Governance – Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with same.

Process Management – Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.

Regulatory Environment - Financial Services – Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices.

Standard Operating Procedures – Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.