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Securitas Security Services USA, Inc. Shift Supervisor, Lowell in Lowell, Massachusetts

Security Shift Supervisor - Lowell, MA

Shift: Full-Time, 1st, 2nd & 3rd shift Openings

Salary: $25/hr

At Securitas, we are committed to providing top-tier security services that protect our clients, their assets, and their employees. We pride ourselves on maintaining a safe and secure environment at every site we manage. Join our team, where your leadership and experience can make a difference.

Position Overview:

We are seeking a highly motivated Security Shift Supervisors to oversee daily operations at a new start up. This role is responsible for managing security staff on your shift, ensuring compliance with policies and procedures, and addressing any security incidents in a timely and professional manner.

The ideal candidate will have strong leadership skills, experience in security, and a keen eye for detail.

Key Responsibilities:

  • Lead and supervise security personnel during assigned shifts.

  • Ensure security staff are fully trained and comply with company and client policies.

  • Conduct regular patrols and inspections to ensure a safe environment.

  • Respond to security incidents and emergencies, escalating as necessary.

  • Manage access control systems, ensuring proper protocols are followed.

  • Prepare and maintain detailed shift reports, incident logs, and other documentation.

  • Coordinate with site leadership to address security concerns and needs.

  • Ensure excellent customer service is provided to clients, visitors, and employees.

  • Provide ongoing training and mentoring to security officers.

Qualifications:

  • Strong leadership and communication abilities.

  • Ability to remain calm and make quick decisions in high-pressure situations.

  • Proficient in using security equipment and surveillance systems.

  • Detail-oriented with excellent problem-solving skills.

Benefits you receive for working with us:

  • Health Insurance

  • Dental & Vision Insurance

  • 401k w/ company match

  • Vacation pay

  • Free Uniforms

  • Weekly Paychecks

  • Discounts on Cell Phone Plans

  • Discounts with Automobile Companies

  • Discounts on Appliances, Travel, and so much more!

  • Access to Dave Ramsey's Smart Dollar Program

Requirements:

  • Strong customer service skills

  • High level of professionalism

  • Walking/standing for long periods of time

  • Flexible work availability

  • Valid driver's license

  • At least 18 years old

  • Able to comply with onboarding requirements including a drug screen

Securitas USA is a proud employer of active and retired service members.

EOE M/F/Vet/Disabilities

#NorthernNE

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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