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South Middlesex Opportunity Council Facilities Coordinator, Single Adult Shelter in Lowell, Massachusetts

SUMMARY

Responsible for facilities management in all SMOC/LTLC properties and scattered sites units in the Lowell Area. Duties include weekly/monthly inspections, inventory control, and coordination of unit turnover. Act as liaison between program management and SMOC maintenance and/or outside landlords. Perform inspections and maintenance of

facility for health and safety of LTLC properties and work with outside vendors and SMOC Housing to coordinate all maintenance and repair work for LTLC properties.

PRIMARY RESPONSIBILITIES

  • Conduct regular facilities and scattered sites unit inspections. Document and report maintenance needs to SMOC Housing, LTLC management, outside vendors and landlords. Maintain a log of all maintenance requests and their completion and report on all 3rd party vendor services and costs to LTLC Director.

  • Facilitate general upkeep of the LTLC facility. Perform regular preventative and immediate maintenance tasks as needed including light cleaning and routine maintenance.

  • Work with SMOC Housing and LTLC Management to ensure timely and complete unit turnovers.

  • Coordinate staffing needs with maintenance staff and monitor performance of assigned staff

  • Complete and process all required inspection and permit forms with City and State agencies in a timely fashion and coordinate inspection visits and recordkeeping of all needed inspections with SMOC's Inspection & Safety Coordinator.

  • Meet daily with LTLC Director to coordinate and prioritize inspections, turn-overs and schedule of maintenance activities.

  • Act as liaison to program management, SMOC Maintenance department, assigned outside vendors and landlords regarding facilities issues.

  • Respond to afterhours emergency calls on an on-call basis.

  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.

  • Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.

  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.

  • Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.

  • Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

Minimum High School Diploma or equivalent.

Sensitivity to low-income families of diverse backgrounds.

Ability to work independently.

Driver's license, reliable transportation and ability to meet insurance standards. · Must have experience and knowledge to conduct routine maintenance at properties. · Strong organization and time management skills. · Basic computer knowledge and data entry skills.

ORGANIZATIONAL RELATIONSHIP

Directly reports to Component Director, Lowell Transitional Living Center

Indirectly reports to Director of Maintenance – SMOCNPH

Direct reports of this position are maintenance laborers.

Indirect reports of this position are none.

PHYSICAL REQUIREMENTS

Must be able to physically lift and move furniture.

Must be able to complete light maintenance tasks.

Must be able to travel across the SMOC service area via personal vehicle

Must be able to sit or stand for a prolonged period, and ascend/descend multiple flights of stairs

Must be able to operate a computer, enter data and complete inspection paperwork

WORKING CONDITIONS

The Facilities Coordinator must be available to accept some afterhours emergency facility related calls (i.e. lock outs). As part of the responsibilities of this position, the Facilities Coordinator will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace.

Monday - Friday 9:00am - 5:00pm

35 hours per week

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