Experience Inc. Jobs

Description

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.So, who are we looking for? People who “Own It” – Commitment to the customer, the company, and each other:You are customer-focused with an eye for detail.You are reliable.People who “Can Do” – Our Attitude:You are an innovative thinker pursuing continuous improvement.You embrace teamwork.You want to positively make an impact and open to change. People who “Act in Love” – Treats others with humility, respect, kindness, honesty, patience, and self-control.You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart. And what will you do?

Summary: This sales position serves as a single point of contact for all customer interactions once the order has been secured. This position enters the material cutlist, manages the account’s receivables, and coordinates final delivery with the customer.Core Functions:Handles all customer requests for quotes, orders, and credits for their assigned customers.Conduct quality reviews of customer provided cut lists for discrepancies and provide appropriate and timely communication back to the customer.Responsible for positive freight collection for assigned customers.Assists customers with all questions concerning orders, invoices, and their account.Manages the account receivables for their assigned customers, following up on missing payments and setting plans for past due accounts.Regularly facilitates CODs for deliveries.Work with assigned customers to understand upcoming forecast for projects and align with manufacturing and material availability. Regular communication with customer concerning project updates, delivery schedule confirmations, notification of backorders, etc.Monitor contract deliveries and provide appropriate and timely communication to all required parties, internal and external, when changes are made. Validates job site readiness prior to manufacturing.Escalate customer quality and satisfaction issues to resolve with urgency. Key Measures of Success: • Excellent organizational and planning skills.• RMA Accuracy• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.” o Own It – Commitment to customer, company, and each other.o Can Do – Team Player, Open to Change, & Pursuing continuous improvement.o Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.Education & Experience: Minimum Required:• Bachelor’s degree in relevant field preferred or equivalent work experience or an equivalent combination of education and experience• Ability to analyze data using Microsoft Excel.Physical Demands & Work Environment: Work is performed in an office environment. This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The work is primarily sedentary and requires extensive reading to perform the core functions listed in this job description. The noise level in the work environment and job sites can be loud and in a non-temperature-controlled environment. While performing the core function of this job, the employee is regularly required to talk, hear, stand, and required to lift to 35 lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform core functions.TravelMinimal travel required (approximately 10 percent)

Benefits Offered:At Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:• 401K – We match up to 4% • Medical• Dental• Vision• Holiday pay• Vacation pay• Mental health resources• Healthcare coordinators• Life insurance• Health Savings Accounts• Flexible Spending Account• Short-Term Disability• Long-Term Disability• Profit-Sharing bonus • Performance based merit increases• Education assistance available – Up to $5,250 each year Central States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Qualifications

Education

Required

• High School or better