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Arvest Bank - Fayetteville (Division Business Analyst 3 - IAP Fraud Performance Measurement and Analytics) in Lowell, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4294837

Under the general direction of the assigned manager, the Division Business Analyst 3 oversees complex divisional projects to ensure that the strategic goals and objectives are accomplished. Projects will vary and are designed to offer continuous improvements to streamline and document procedures, resolve problems, act as primary point for data management and reporting, plus provide potential cost savings to and enhance customer service. The incumbent requires the ability to utilize available resources, analyze significant business impact and risk on stakeholders who have competing and/or conflicting needs. The incumbent may serve as a resource to peers, team members, and bank personnel. The Division Business Analyst 3 identifies opportunities, defines and justifies projects, launches project teams, manages team activities, tracks project statuses, measures results, and removes project barriers. The incumbent also assists the division senior management team with developing and publishing department policies and procedures.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned.

  1. Manage business analysis for the most complex projects that may impact multiple business areas, address complex processes, involve significant process analysis and redesign, and entail significant risk.
  2. Manage and/or support the implementation of strategic initiatives for the assigned division.
  3. Assist or lead the development of Arvest Business Cases, including ROI and other financial analysis and escalates any variances that may impact ROI to the project team and ensures they are addressed.
  4. Resolve conflicting/competing needs from different areas of the business tactfully and in a way that satisfies all parties.
  5. Act as primary liaison on the most complex projects between the internal and external business units, project manager, technology teams and support teams.
  6. Provide input into continuous requirement process and methodology improvement.
  7. Manage analysis of business operations and processes to understand strengths and weaknesses, and supports the identification of opportunities for automation and/or to introduce process efficiencies.
  8. Communicate potential risk to the internal and external stakeholders and escalates as appropriate.
  9. Communicate expectations of the solutions being described to the internal and external stakeholders including, but not limited to, the impact of change.
  10. Provide guidance and consultative support for more junior Business Analyst roles.

{=html} <!-- --> 11. Maintain up-to-date knowledge in the areas of regulation/compliance, products/services, systems and technologies, bank/mortgage structure/organization and account documentation by attending continuing education training, both internal and external. 12. Understand and comply with bank policy, laws, regulations, and the bank\'s BSA/AML Program, as applicable to your job duties. This includes, but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement.
  • Uphold the Arvest Code of Ethics that confidential information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the banks overall operation.
  • Promote professionalism at all times.

SUPERVISORY RESPONSIBILITIES:\ May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization\'s policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvests BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the banks procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

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