Job Information
City Of Loveland Human Resources Visitor Services Manager in Loveland, Colorado
JOB SUMMARY: Responsible for the day-to-day management of the Destination Marketing Organization (DMO) Visit Loveland. Achieves the mission of the Community Marketing Commission (CMC) through implementation of the strategic objectives determined by the CMC and the City Council. Leads Visit Loveland towards advancing its mission by creating new possibilities for project initiatives, fostering innovation, collaborating with other City departments and leveraging private/public partnerships. The salary range for this position is $96,500.00- $139,980.00 per hour with a hiring range of $96,500.00- $118,200.00, depending on qualifications and experience. Benefit Eligible Benefits Package available
Position will close to applicants on: Tuesday, 8/13/2024 at 12:00 P.M. M.S.T.
Supervisor for Benefitted Employees: Provides 2nd level supervision to professional, technical, and skilled employees to assure accountability to department and organizational goals and objectives. Functions as advisor to department, sets goals and objectives for team members to achieve operational results. Provides guidance, analyzes, and resolves department issues. Interprets policies and exercises independent judgment and decision making within department. Makes personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture.
KNOWLEDGE, SKILLS & ABILITIES: Must possess strong verbal, editing and written communication skills, organizational skills, as well as initiative, creativity, flexibility. Must be able to convert information from multiple sources into clear, concise written form, e.g. press releases and print materials. Must be able to speak effectively to large groups. Must possess strong customer service ethic and sound judgment. Ability to work independently with very little direction. Ability to manage numerous projects and responsibilities, tight deadlines, in a creative but sometimes fast paced and rapidly changing environment. Ability to work collaboratively with staff and citizens. Working knowledge of graphic design.
Required Education: Bachelor's Degree in Tourism, Hospitality, Public Relations, Marketing, Business, Business Administration or related field.
Required Experience: 5 years experience in a role similar to, or related to, being an owner, officer or coordinator of a visitor services organization, destination management organization or visitors and convention bureau or economic development organization. This must be in addition to any experience used to satisfy the education requirement. 5 years supervisory experience required. Previous experience managing a million dollar plus budget.
Preferred Experience: Experience with contract negotiations.
Certifications: Must possess a valid driver s license. Certified Destination Management Executive (CDME) preferred.