Cox Enterprises Reporting Manager (aka Business Intelligence Manager) in Louisville, Kentucky
The Esntial eCommerce Team at Cox Automotive is looking for people who are excited to reimagine the way people buy and sell vehicles online and who want to harness the power of data and advanced analytics to rapidly bring clients in line with that vision. The Business Intelligence Tools Manager manages a collaborative team of Reporting Developers who interface with boundary partners across Sales, Marketing and Business Operations to define and deliver world class data visualizations and advanced analytics tools to support our growing performance management capabilities. As the Reporting Manager you will establish and drive the vision and delivery of industry differentiated tools that will power our Performance Management Group and Clients to diagnose friction points in their eCommerce business and focus their efforts on improvement. You will have the opportunity to shape and elevate the way that users approach continual improvement in a highly visible and fast paced environment. This position reports to the Director of eCommerce Analytics and has direct reports. The ideal candidate will be located in the Eastern or Central time zone. Job Duties: Lead a best-in-class data visualization and tooling team within the Esntial Analytics Practice, focusing on how the Program unlocks value from data driven monitoring dashboards, diagnostic reporting and advanced analytics tools fit for a wide array of business users. Own and develop a vision and roadmap for how our data products are used, working with a team of Report Developers and Data Engineers to deliver incrementally, with a bias for speed to market. Create and manage a collaboration framework to solicit input from our customers who are comprised of clients and internal boundary partners to identify high value business use cases to target with on-going monitoring, diagnostic and advanced analytics tools and prioritize against the existing roadmap. Lead the core team through planning activities to identify scope for sprints; identify opportunities to validate solution options through prototypes and MVPs to test and learn quickly so we can double down on best that will go well and course correct where appropriate. Communicate clearly defined and achievable goals to our customer base and internal stakeholders, negotiating trade-offs and adjusting scope as needed to hit major milestones. Lead all feature release quality assurance efforts and routines, ensuring that all Analytics tools and associated data are accurate, timely and usable. Ensure that customers realize the full value of our platform by working collaboratively with Product Marketing, Training and Support to create release communications, self-guided training content and support processes to maximum reach and adoption. Build, edit, and manage product backlog understanding the contributive value of each feature, the level of effort, risk, and opportunity costs. Partner with the Senior Manager, Data Engineering to align on data requirements and data roadmap to ensure data is accurate and usable by the business. Required Experience & Specialized Skills: Bachelor's degree in a related discipline and 6 years experience in data products or digital analytics consulting with a focus on creation of data products. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years experience in a related field 1+ year of experience in management or lead role Experience in building and managing data-enabled capabilities and solutions such as monitoring dashboards, diagnostic tools, forecasting tools and advanced statistical models. Deep experience using business intelligence and data visualization tools such as MS PowerBI, Tableau, Microstrategy, and similar. Experience building platforms or integrating operational and data systems, particularly data systems the deal with streaming data or large-scale data aggregation. Experience analyzing user metrics data and performance trends to develop insights and influence capability direction. Experience identifying significant opportunities, and driving capability vision, strategies and roadmaps in the context of broader organizational strategies and goals. Experience going through a full product lifecycle, integrating customer feedback into offering requirements, driving prioritization and pre/post-launch execution. Must have experience leading teams using an Agile Scrum Framework with minimal oversight. Preferred Qualifications: Preferred: Preference give to users who have demonstrated coaching staff with positive results. Expertise in areas such as MarTech, Customer Data Platforms (CDPs), reporting and analytics, email marketing, and segmentation. Expert in Tableau and/or Microstrategy. #LI-Remote About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, r ace, color, r eligion or creed, national origin or ancestry, s ex (including pregnancy), s exual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.