Experience Inc. Jobs

"Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!"

Grade 6

About Republic Bank

Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for the last seven years! For more information about the company, please visit www.republicbank.com.

POSITION PURPOSE AND OBJECTIVES:
The Private Banking Support Specialist is responsible for ensuring that the phones are answered, walk in traffic is greeted and directed, providing administrative support to multiple levels of management, as well as other associates within the department. In addition, this role will work directly with the Private Banking Personal Banker and respective Supervisor to ensure that all Depository and Account Maintenance needs are met within the Private Banking Department.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

MINIMUM QUALIFICATIONS:
* Minimum of 3 years administrative experience preferred.
* Minimum of 2 years in customer service preferred.
* Proficiency in Salesforce preferred.
* Proficiency in Microsoft Office Products: Word, Excel, and Power Point required.
* NMLS registration required

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Greet and receive clients at the front door with a positive and helpful attitude.
* Answer telephone and direct the caller to appropriate associate within the department. May include transferring the caller to an associate's voicemail when associate is unavailable.
* Receive, sort and distribute incoming mail; prepare outgoing mail for pickup.
* Responsible for ordering, receiving, stocking and distribution of office supplies for department.
* Handle loan and deposit maintenance for department.
* Prepare and pull daily, weekly, and monthly departmental reports as requested.
* Manage requested reporting including distribution of those reports to Officers and Management.
* Regularly support Private Banking Personal Banker and Private Banking Personal Banker Supervisor through execution of wire transfers, client and account maintenance, opening and closing of accounts, online banking assistance and maintenance and other tasks as determined by Management.
* Work with Credit and Debit Card Teams to resolve client issues and address administrative needs.
* Work with Treasury Management Officers on mutual client issue resolution and administrative needs.
* Ensure that your work area, bank lobby and stockrooms are neat and organized at all times.
* Know how to use and set up items on SharePoint.
* Coordinate meetings with internal departments and team members and external entities, including vendors, suppliers, and business partners.
* Liaise with Special Events on meetings as needed.
* Handle general inquiries and follow up, help with problem solving, research and customer service.
* Organize and prepare presentation documents and meeting materials.
* Craft, edit, and distribute internal and external communications.
* As needed, support Director of Private Banking, Managing Director of Private Banking and Commercial Lending with administrative duties.
* Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
* M Odel and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization and your Team.
* Willingly perform all other duties and projects as assigned.

INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED:
* Excellent verbal communications skills for effective interactions with clients, associates and management.
* Self-motivated, take initiative and work well in a team environment.
* Ensure that assigned tasks are completed and that follow up is thorough and effective.
* Detail oriented and able to multitask in fast paced, stressful environment.
* Ability to establish and maintain effective working relationships.
* Ability to maintain high level of confidentially.
* Strong organizational skills with excellent attention to detail and follow through.
* Good phone skills and be able to effectively communicate with bank personnel and clients.
* Proficient utilizing a PC and related software for report and documentation preparation.

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.

OTHER REQUIREMENTS:
* Travel between Republic Banking facilities as required.
* Occasional out-of-town travel may be required.
* Flexible work schedule that will include some evenings, weekends, and overtime.
* Stay abreast of new developments, best practices, and statutory and regulatory changes.

This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations as defined by the SAFE Act must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in corrective counseling up to termination of employment.

*The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.