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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Network Implementation Program Manager will provide end to end project management for a wide variety of projects involving the construction, repair, maintenance and relocation of ISP & OSP facilities. They will manage and build relationships with vendors, construction contractors, various trade workers, project managers, etc to effectively monitor and manage quality and completion of work and resolve specific issues. This position must ensure projects are completed with quality, on budget and within time constraints.

Location

Work Location - Nashville, TN or Louisville, KY

The Main Responsibilities

• End to end project management for various projects involving the relocation, maintenance, repair, and construction of ISP and OSP facilities.

• Oversee the construction process from concept to completion and ensure that the projects meet the quality, budget, and timelines for delivery.

• Build relationships, manage, and supervise engineering vendors, construction contractors, various trade workers, and project managers.

• Effective workload balancing among resources to maintain schedules.

• Effectively manage the quality and completion of work by all vendors through inspecting, identifying, and correcting any issues.

• Field interface for engineering or construction.

• Report on the progress of all projects and update key stakeholders and applicable systems.

• Creating MOPs for all maintenance activities on the fiber network.

Main Duties

• Design and engineer the network buildout according to Lumen's objectives, standards, and specifications.

• Apply in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting.

• Perform site surveys, feasibility studies, cost estimates, and risk assessments for network projects.

• Supports the Outside Plant (OSP) fiber network by performing on-call duties, network troubleshooting, maintenance, repairs and analyzes complex network issues to provide short-term and/or long-term resolution plans.

• Manage and review the creation and receipt of engineering drawings, plans, specifications, contracts, and permits.

• Coordinate and communicate with internal and external parties including customers, vendors, contractors, regulators, and utility companies.

• Ensure compliance with all applicable codes, regulations, policies, and procedures for the network projects.

What We Look For in a Candidate

Required

• Bachelor’s degree or equivalent education with 2-3 years of relevant experience.

• Minimum of 5 years of experience in telecommunication network engineering, construction, maintenance, and repair environments.

• Possesses project management and coordination skills, as well as strong technical, analytical, problem-solving, and communication skills.

• Knowledgeable and able to work in appropriate systems, such as CAD, GIS, and Microsoft Office.

• Fluent on current approved products and technology.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$63,980 - $85,300 in these states: KY

$67,340 - $89,780 in these states: TN

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333058

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.