Experience Inc. Jobs

As a Fraud Recovery Analyst, your day will be filled with opportunities to perform various tasks to ensure all Recovery efforts are utilized to minimize losses to SYB and our customers.ResponsibilitiesDaily responsibilities include, but are not limited to, the following:Conducts comprehensive fraud recovery investigations on all deposit fraud claims to include research, written and verbal communications with internal and external customers, etc.,Case preparation for law enforcement or outside collection agency with the goal that all avenues of recovery are met in conjunction with risk mitigation effortsUtilize bank anomaly detection software for recovery case management to include documenting all steps within the recovery process Manage Bank-to-Bank demand process to include the Indemnification/Hold Harmless Agreements processIdentify and report losses due to an internal policy/procedure violationAssist with all addition functions within the Fraud Recovery Department to include special projects as requiredCommunicate with other financial institutions, our branch staff and other internal departments to gather addition informationPrepare written communications to other financial institutions, customers and various levels of managementManage all questionable returns and apply risk mitigation efforts to protect the bank and/or the customerMeets productivity and quality standardsAssist with quality control of department processes and data entered into the banks anomaly detection software to ensure accuracy of the data being reportedMonthly SCO Deposit Review rotationJob RequirementsThe successful candidate will have the following qualifications:College Degree Required (Optional:  3 years of full-time financial institution experience)Three or more years in related investigation field or previous operational banking experience preferredProven strong verbal and written communications skills; must demonstration ability to tactfully communicate with othersStrong foundation of banking policies and procedures to include Reg E., Reg CC., Teller Cashing policy and all other operational banking functionsStrong financial literacy knowledgeHigh degree of accuracy and attention to detailsAbility to independently prioritize in a multi-task environment to meet deadlines and department goalsStrong analytical and problem-solving skillsAbove average decision/judgment making skillsAbility to define problems and apply purposeful viable solutionsLogical reasoning skillsStrong data and analytical skillsAbove average experience in Microsoft OfficeAbility to think, remember, learn new information, and apply cognitive data to job function.Benefits401(k) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer / Disease insuranceAccident insuranceFlexible Spending AccountsHealth Savings AccountsBank paid Life / AD& D insuranceVoluntary Life / AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance ProgramPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position requires sitting the majority of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.