Job Information
Derby City Gaming Food Runner in Louisville, Kentucky
Description
SPECIFIC DUTIES AND RESPONSIBILITIES
Manages the flow of finished product from the kitchen to the guest
Assist in organizing order tickets and proper placement of food on food trays
Assist in delivering orders/running food to maintain prompt service to guests
Addresses food/beverage or service related guest issues and utilize creativity and resources available to maintain optimum satisfaction
Inspect the premises according to quality and sanitation standards and assist in overall cleanliness
Transfer important information between the kitchen and the wait staff
Eliminate obstacles in service, food preparation lines or dishwashing
Support bussers/servers in their tasks as assigned
STANDARDS OF PERFORMANCE
Works on the floor 100% of the time with a “hands-on” mentality for guest service
Maintain interpersonal working relationships among all Team Members and the public
Excellent verbal and written communication skills
Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
Outstanding coordination and multitasking abilities
Ability to remain calm under stressful situations
Strong leadership and communication skills
Self-motivated with attention to detail
Strong analytical skills
Knowledge of menu items and service as well as overall restaurant operations
EDUCATION, TRAINING, AND EXPERIENCE
One to two years experience at a high volume restaurant
High school diploma required.
Able to obtain and maintain a valid Kentucky gaming/racing license