Experience Inc. Jobs

Minimum Requirements:High school diploma/GED, and five (5) years of related experience, or the equivalent combination of education and experience. Active certification status for five (5) years from its completion date. Employed as a Law Enforcement Telecommunicator/ Dispatcher through the Kentucky Law. Demonstrate minimum requirements as Dispatcher II. Keyboard skills essential. Successful completion of suitability screening, drug screening, polygraph tests and a comprehensive background check investigation are required. Grade 5 (Hourly)Position Description:The Dispatcher I/II/III is responsible for answering calls for police, fire, emergency medical services maintenance and escort services; monitoring fire, intrusion, emergency and maintenance alarms; and dispatching and coordinating police, fire, EMS and security officer units in both emergency and non-emergency situations. This position operates radio and associated recording equipment to receive and transmit law enforcement and public safety information and prepare reports. This entails various communications equipment in a highly technical environment, including multi- channel two-way radio system, the Law Enforcement Network of Kentucky/National Crime Information Center Computer terminal, emergency telephone system, multi-line telephone system and TDD unit. The Dispatcher I/II/III is responsible for monitoring, responding, and programming computer based fire and security system and makes decisions concerning building access, access card use and authenticity, arming and disarming intrusion alarm systems. Provides primary communications interface with University and non-university agencies and units; monitors appropriate local area police, fire and EMS radio frequencies and keeps University Police Officers and other personnel apprised of conditions affecting University operations. The Dispatcher I/II/III is responsible for maintaining arrest, report, and field interview files and provides reference services when requested. This position is responsible for maintaining files concerning building openings and closings and coordinating such efforts with building personnel and the Office of Planning, Design & Construction. In accordance with established procedures and policies, exercise independent judgment when handling routine or emergency calls: refer actions requiring deviation from departmental policy to appropriate command level. Must be skilled in the use of computers and office equipment. Must have the ability to type accurately, the ability to react calmly, quickly, and decisively in emergency situations, the ability to obtain, summarize, relay information, and communicate effectively both orally and in writing. ESSENTIAL DUTIES AND RESPONSIBILITIESTriages calls for police, fire, emergency medical services (EMS), maintenance and escort services, exercising independent judgment when handling routine or emergency calls and referring actions requiring deviation from departmental policy to appropriate command level.Obtain, summarize, relay information, and communicate effectively between callers and appropriate response partiesMonitors fire, intrusion, emergency and maintenance alarms; dispatching and coordinating police, fire, EMS and security officer units in both emergency and non-emergency situations as appropriateMaintains files concerning building openings and closings and coordinating such efforts with building personnel and the Office of Planning, Design & Construction. Maintains knowledge of established University policies and procedures created by ULPDCommunicates with University and non-university agencies and units; monitors appropriate local area police, fire and EMS radio frequencies and keeps University Police Officers and other personnel apprised of conditions affecting University operations.Enters data to computer-aided-dispatch computer system.Program continuum computer on building openings and door schedules.Maintain & perform data entry to LINK/NCIC computer.Assist Parking Dept. customers with towing vehicles and requests for information. Target Compensation Maximum:$35.33Target Compensation Minimum:$23.54Compensation will be commensurate to candidate experience.Equal Employment OpportunityThe University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.Assistance and AccommodationsComputers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.