Experience Inc. Jobs

TEKsystems is looking to hire a Customer Service Representative to work with a well-known, national financial services company in the Louisville, KY area! If you have 2+ years of call center/customer service experience and are looking to get experience from a great company - apply today!

• Pay: $20.00/hour

• Shift: Monday-Friday 8:45am-5:00pm (must have flexibility to work until 6pm at times)

• In-office position: Office is located in Louisville, KY

Job Description:

• Provide excellent customer service both over the phone and through a chat forum to tax clientele

• Provide account details, articulate product information, and promote programs to clients

• Handle upwards of 50 phone calls per day

• Perform outbound calls regarding tax campaigns to existing customers

• Complete customer request forms

• Manage multiple customer interactions while maintaining accuracy

• N avigate through system applications to obtain and provide accurate account information

Job Qualifications:

• High school diploma or GED is required

• 1-2+ years of experience in a call center environment

• Computer literacy and data entry skills

• Professional verbal and written communication skills

• Reliable - able to work in-office 5 days a week

• Proficiency in Excel spreadsheets is preferred, not required

• Experience in a financial or banking environment is preferred, not required

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.