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CHA Hollywood Presbyterian Medical Center Supervisor, Clinical Services- Temporary in Los Angeles, California

As a condition of employment with CHA-Hollywood Presbyterian Medical Center, all employees are required to provide proof of vaccination status in accordance to the state mandate orders.

CHA Hollywood Presbyterian Medical Center

CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.

HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).

Position Summary:

  • Supervises one or more employees.

  • Manages the day to day operations.

  • Provide leadership in building a team and an organization which will assume responsibility and accountability for achieving both the mission and financial/operational objectives of Hollywood Presbyterian Medical Center.

  • Provide leadership in creating a culture which is predicated on a growing trust amongst and between stakeholders.

  • Maintain open channels of communication and fosters information sharing.

  • Provide leadership in the development and execution of key strategies which differentiates Hollywood Medical Center from its competitors in the area of service and clinical experience.

  • Promote open, effective, and ongoing communication and the sharing of information among and between Hollywood Presbyterian Medical Center employees, physician leadership and medical staff.

  • Create a culture which is decisive, action-oriented, flexible and poised to seize opportunities to advance quality, service, and performance.

  • Ensure the integration of quality, service, and efficiency improvements into day-to-day operations.

  • Establish clearly defined goals and objectives and ensure follow through in a timely manner.

  • Provide leadership in mentoring and developing direct reports and staff in a manner which emphasizes the importance of team work, collaboration, and the sharing of information, resources, and best practices amongst stakeholders across the organization.

  • Provide leadership and guidance in the development and implementation of ongoing programs to improve performance and manage costs, while improving the quality of patient care delivery.

  • Recommends and implements internal policies and procedures.

  • Interprets and applies company policies/procedures.

  • Manages the budget to meet the fiscal goals for capital, payroll and non-payroll expenses.

  • Performs financial and staffing analysis.

  • Coordinates reconciliation of accounts and budget reporting requirements.

  • Advises management of serious variances.

  • Recommends and implements solutions.

  • In addition, provides human resources support to the entire functional area, including managing the hiring, salary determination and performance evaluation processes.

  • Directs the unit’s participation in diversity employment programs.

  • May compile statistics and produce reports (EEO/AA) for human resources and management.

  • Identifies service and operational problems and issues

  • Provides project management support to identify, research, develop and implement solutions.

  • Edits/produces any organizational unit communications, such as newsletters and directories.

  • Represents the organizational unit on administrative matters.

  • With HR, direct the implementation of integrated human resources strategies to ensure quality, results in the identification, recruitment, retention and development of key human resources.

  • Make sound decisions on best use of resources in support of medical center priorities and strategies.

  • Provide leadership and guidance in stewarding the organization through inevitable change which integrates different points of view and builds owneship.

  • Support the successful operational implementation and use of technology and New Products.

  • Consistently supports compliance and the Code of Conduct (Hollywood Presbyterian Medical Center's code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and license requirements (if applicable), and Hollywood Presbyterian Medical Center's policies and procedures.

Minimum Education:

  • Bachelor's degree required OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required

Preferred Education:

  • Master's degree preferred.

Minimum Work Experience and Qualifications:

  • Minimum three (3) years of experience managing a multi-disciplinary staff of professionals, technical and non-exempt employees.

Additional Requirements:

  • Demonstrated leadership and an ability to influence and motivate others.

  • Demonstrated success in operations improvement efforts, cost management initiatives, and hospital and health system development and management.

  • Thorough understanding of the healthcare industry, particularly related to physician relationships as well as nurse and ancillary care givers.

  • Experience in managing multiple aspects of health care delivery.

  • Thorough knowledge of legal, regulatory, ethical, managerial, organizational requirements, principles and standards of care for hospitals and healthcare systems.

  • Experience assessing programs, evaluating organizational needs, designing process changes, and successfully implementing changes to process flow and patient care.

  • Thorough knowledge of the principles and practices of hospital administration.

  • Extensive experience working with physicians and other clinicians; must have examples of successful collaborative efforts.

Must be able to work in a union environment.

Preferred Work Experience and Qualifications:

  • May require minimum of three (3) years’ experience in functional area

Required Licensure, Certification, Registration or Designation:

  • Current Los Angeles County Fire Card required (within 30 days of employment).

Disclaimer, Compliance and Service Language:

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

COMPLIANCE & INTEGRITY: Consistently supports compliance and the Hollywood Presbyterian Medical Center's Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Hollywood Presbyterian Medical Center's policies and procedures.

Models and reinforces ethical behavior in self and others in accordance to the Code of Conduct; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.

SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Hollywood Presbyterian Medical Center, as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our patients, and to purchasers, contracted providers and vendors.

WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; utilizing all designated protective personal equipment (PPE) and/or safety equipment assigned for task; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.

Hollywood Presbyterian Medical Center is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.

Requisition ID: 2020-2891

Shift: Day

External Company URL: www.hollywoodpresbyterian.com

Street: 1300 N Vermont Ave