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Strategy & Program Development Director

Location: Woodland Hills, CA; This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of the Elevance Health PulsePoint locations listed above.

The Strategy & Program Development Director will be responsible for coordinating the relationship of a business unit with internal partners to ensure growth and compliance.

How you will make an impact:

• Supporting customer service and grievance & appeals IT execution

• Responsible for supporting annual planning, including but not limited to admin model and capital investment

• Manages Enterprise-wide programs of $7 M - $10M+ size with multiple concurrent sub-projects or equal complexity

• Program and platform strategy to support all organization and to drive efficiency and transformation

• Responsible for engaging across organization to deliver and drive enterprise vision and mission and vision

• Defines, recommends, and secures contractual agreements for technical services and products

• Coordinates requirements, schedules implementation and post-implement plans, and develops service-level agreements for vendor partners and global resources firms

• Assists in creating company's strategic and annual plans

• Coaches and mentors project team members; mentors other project managers around project management methodology

• Travels to worksite and other locations as necessary

Minimum Requirements:

Requires a BA/BS degree in a related field and a minimum of 10 years of related experience including 5 years of leadership experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• MBA preferred

• Experience in managing financials using ARIBA and SNOW for reconciling invoice payments to ensure accuracy and consistency is strongly preferred

• Healthcare experience, including technology platform knowledge for customer service desktops/CRM, contact center technology stack, preferably Pega and Genesys cloud implementation is strongly preferred

• Knowledge and experience in the products and services of the respective industry strongly preferred

• Healthcare experience including customer service, contact center technology and grievance and appeals platforms strongly preferred

• Ability to work independently, prioritize tasks, exhibit strong time management and problem-solving skills strongly preferred

• Experience working with portfolio management applications and Rational tools strongly preferred

• Experience working with Health Services and G & A platforms supporting technology execution strongly preferred

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $152,260 to $228,390.

Locations: Woodland Hills, CA

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.