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Specialty/Competency: Operations

Industry/Sector: Health Services

Time Type: Full time

Travel Requirements: Up to 80%

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.

• Apply systems thinking to identify underlying problems and/or opportunities.

• Validate outcomes with clients, share alternative perspectives, and act on client feedback.

• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

• Deepen and evolve your expertise with a focus on staying relevant.

• Initiate open and honest coaching conversations at all levels.

• Make difficult decisions and take action to resolve issues hindering team effectiveness.

• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

8 year(s)

Preferred Qualifications :

Degree Preferred :

Masters Degree

Preferred Knowledge/Skills :

Demonstrate intimate-level abilities in delivering high-quality financial advisory services in the health business transformation practice which includes the following areas:

• Providing strategic insights, optimizing financial processes, driving business growth, and engaging senior finance executives to design future-state finance functions, drive process redesign, and support operating model transformations.

• Leveraging expertise to provide strategic insights, helping organizations optimize their financial processes, and drive business growth;

• Engaging senior finance executives to design future-state finance functions, drive process redesign, and support operating model transformations;

• Assessing client financial health and recommending strategies for improving profitability and efficiency;

• Aligning financial objectives with overall business goals;

• Identifying inefficiencies in financial operations and implementing process improvements;

• Integrating financial technology solutions for enhancing reporting and compliance;

• Possessing a strong understanding of financial management principles (budgeting, forecasting, financial analysis);

• Being proficient in using financial software and tools;

• Experiencing in managing financial operations and collaborating with cross-functional teams;

• Having previous experience in researching finance;

• Engaging senior finance executives on strategic initiatives (future-state finance designing, operating model transforming);

• Demonstrating expertise in financial modeling, process optimizing, and technology integrating (ERP systems like SAP, Oracle, Workday);

• Knowing financial regulations and industry best practices;

• Communicating, presenting, and managing stakeholders effectively;

• Managing multiple projects in a fast-paced, collaborative environment;

• Managing client engagements and producing solutions in healthcare provider operations;

• Understanding key operational and financial drivers in healthcare provider organizations;

• Managing client engagements in healthcare operations leadership;

• Understanding industry trends, regulatory changes, and their impact on healthcare organizations;

• Assessing healthcare provider operating models (strategy, capabilities, operational performance, governance models, compensation plan designing);

• Understanding quality reporting requirements;

• Implementing and optimizing health provider alignment models;

• Benchmarking healthcare provider performance and costs to leading practices;

• Building and maintaining networks of client relationships and community involvement;

• Communicating value propositions and managing resource requirements, project workflows, budgets, billing, and collections;

• Preparing and coordinating complex written and verbal materials;

• Supervising teams, fostering trust, encouraging diverse views, and providing direction to less experienced staff;

• Coaching staff and providing timely feedback;

• Developing, writing, presenting, and facilitating discussions on strategy;

• Understanding healthcare provider industry operations, terminology, payment systems, and environment;

• Having healthcare provider or related consulting experience;

• Understanding core provider healthcare systems (ERP and EHR technologies); and,

• Experiencing with common business and data tools (Microsoft Office Suite, Google Tools, Alytrx, Tableau).

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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