Job Information
University of Southern California Program Administrator in Los Angeles, California
Program AdministratorApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA---University-Park-Campus/Program-Administrator_REQ20150837/apply) Global and Online Initiatives Los Angeles, California
The University of Southern California (USC), founded in 1880, is one of the world’s leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international business, USC’s diverse curricular offerings provide extensive opportunities for interdisciplinary study and collaboration with leading researchers in highly advanced learning environments. As an employee of USC, you will be a part of a world-class university and a member of the Trojan Family, which is composed of the faculty, students, staff and alumni that make the university what it is.
The USC Distinguished Leaders Program is a pioneering program launching in fall 2024 welcoming seasoned professionals 55+ back to campus for a year of learning and exploration. Offered in a unique hybrid format, this program takes participants to four of USC’s campuses and into the virtual classroom while being guided by USC faculty and expert advisors. USC Distinguished Leaders build community, achieve impact and enhance their own longevity - the pillars of sustainable progress - to enter new heights as social change agents.
The Program Administrator for the USC Distinguished Leaders Program is an integral part of the team, responsible for coordinating in-person experiences, managing a recruitment pipeline, and creating seamless systems and processes. Reporting the Program Director, the Program Administrator will work to provide operational and event support to a new program in a dynamic, highly collaborative environment. The ideal candidate has exemplary customer service skills, project management experience, and the ability to quickly adapt to changing circumstances. This position requires periodic evening and weekend work, as well as occasional travel.
Job Responsibilities
Coordinate events and programs for in-person intensive weeks across four of USC’s campuses
Manage recruitment pipeline activities and engage with prospective candidates
Schedule and run logistics for virtual and in-person learning sessions, workshops, etc.
Create and maintain program calendar
Coordinate vendor bidding, contracts, and payments
Maintain professional, positive relationships with program stakeholders and participants
Act as a first point of contact for cohort participants
Manage regular communication (emails, etc.) with program prospects and participants
Operationalize processes and systems needed for the launch of a new program
Essential Skills
Excellent customer service skills
Knowledge of customer relationship management systems
Project and program management experience
Ability to manage competing tasks and prioritize effectively
Flexibility and adaptability to changing circumstances
Effective problem solving skills
Detail oriented and organized
Required Documentation and Additional Information
Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free professional development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.
The annual base salary for this position is $77,625. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The University of Southern California is an Equal Opportunity Employer that values diversity.
Minimum Education: Bachelor's degree, combined experience/education as substitute for minimum education. Minimum Experience: 3 years, combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Operational management, event/program planning, customer service, digital communications.
REQ20150837 Posted Date: 06/30/2024