Job Information
Metro One Loss Prevention Services Group Organized Crime Investigator in Los Angeles, California
Job Description
Organized Retail Crime (ORC) Investigator Summary:
The Organized Retail Crime (ORC) Investigator will specialize in safeguarding customer assets from losses due to large-scale organized external theft and fraud. This key role will be the client's Subject Matter Expert on serial external crime and related threats to profitability and customers/employee safety.
ORC Investigator Qualifications:
· 5-8 Years of Retail Loss Prevention or Law Enforcement experience directing large-scale, complex investigations.
· Proven track record in recognizing and resolving large-scale eCommerce and online fraud. (.com)
· Proven ability to resolve investigations and deploy tactics to reduce risk from serial violent crime including armed robberies, store takeovers, and overnight burglaries.
· Understanding of Logistics and successful resolution of cargo theft, hijackings, and large-scale diversion.
· Effectively utilize all investigative tools.
· Excellent communication and leadership skills.
Ensure proper preparation, maintenance, and retention of all reports, evidence, files, and records in accordance with company guidelines and local authority.
Maintain video library and BOLO files of known shoplifting suspects, issue BOLOs to law enforcement when appropriate.
Testify in criminal proceedings when required; work closely within the judicial system to ensure prosecution and maximize restitution opportunities.
· Ability to work independently and produce sustainable results with minimal supervision.
· Availability to work off hours and weekends with 50% travel on short notice.
· Knowledge of current security technology, including access control, CCTV, identification, and special applications.
Knowledge, skills, and ability requirements (minimum competencies required for job performance)
Excellent interpersonal, written, and oral communication skills
Working knowledge of computers and related MS Office applications
Strong project management skills
Strong knowledge of audit procedures
Knowledge of applicable federal laws, state laws, and city ordinances
Thorough knowledge of POS systems
Knowledge of physical security applications; conducting stationary and mobile surveillance operations
Understanding of retail sales drivers, financial reports, and retail business acumen
Ability to function independently and problem solve with minimal direction
Ability to manage confidential and sensitive information in a professional manner
Proven ability to testify in criminal proceedings
Prior Work Experience and Educational Requirements
5+ years of demonstrated experience in an asset protection environment
Retail industry experience is preferred
3 years of Law Enforcement or Retail Asset Protection investigative experience
Working knowledge of Close Circuit Television (CCTV) systems, portable video equipment, and surveillance devices
Wicklander-Zulawski certified
Ability to travel independently and overnight
· Must be able to successfully complete a drug and thorough background check
· Must be trustworthy, have a high sense of integrity, be customer-centric, results-driven, and be agile and open to change.
· Ability to be available nights and weekends
Benefits provided. Salary commensurate with job knowledge and experience.
Job Type: Full-time
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
- 8 hour shift
Experience:
- ORC: 4 years (Required)
Requirements