Experience Inc. Jobs

Job Number 24144105

Job Category Engineering & Facilities

Location JWMarriott/Ritz-Carlton LALIVE, 900 W. Olympic Blvd, Los Angeles, California, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Functions as the property's strategic facilities business leader. Manages all engineering/maintenance and housekeeping related operations. Position has overall responsibility for maintaining the building, grounds and physical plant, cleanliness of guest rooms, public space, recreation and laundry. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Leading and Managing Engineering and Housekeeping Operations

• Develops engineering and housekeeping operating strategy that is aligned with the brand's business strategy and leads its execution.

• Develops project plans in accordance with renovation or new construction needs.

• Oversees execution of preventative maintenance and asset protection plan.

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with brand Standard Operating Procedures.

Maintaining Property Standards

• Manages and controls heat, light and power.

• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, alarm systems).

• Ensures fire crew has complete understanding of all procedures, equipment and alarms.

• Communicates and ensures departmental and hotel emergency procedures are executed when necessary.

• Completes appropriate maintenance to life safety system.

Leading Engineering Teams

• Ensures that regular, on-going communication occurs in all areas of Engineering and Housekeeping.

• Identifies key drivers of business success and keeps team focused on the critical few to achieve results.

• Communicates critical information to Engineering and Housekeeping leadership teams.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing Profitability and Above Property Stakeholder Relations

• Contacts contractors for bids, supervises construction to ensure timely completion of projects within budgetary guidelines.

• Makes recommendations for CAPEX funding of building projects and plant equipment and renovations in accordance with brand business strategy.

• Collaborates with owner's asset manager on decisions concerning capital improvements to the facility.

• Builds positive relationships with external customers (e.g., city building/zoning department, fire prevention bureau, vendors).

Ensuring Exceptional Customer Service

• Focuses on improving service performance.

• Sets expectations and holds Engineering and Housekeeping leadership teams accountable for demonstrating desired service behaviors.

• Empowers employees to provide excellent guest service.

Conducting Human Resources Activities

• Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner.

• Hires engineering and housekeeping management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Ensures that regular on-going communication takes place throughout engineering and housekeeping operations to communicate daily operations activities, set expectations and create awareness of business objectives.

• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

• Ensures employees are treated fairly and equitably.

The salary range for this position is $164,000 to $217,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.