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The County of Los Angeles INFORMATION TECHNOLOGY BUSINESS ANALYST II in Los Angeles, California

INFORMATION TECHNOLOGY BUSINESS ANALYST II

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INFORMATION TECHNOLOGY BUSINESS ANALYST II

Salary

$118,526.16 - $159,731.04 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

B2587A

Department

TREASURER & TAX COLLECTOR

Opening Date

06/05/2024

Closing Date

7/5/2024 5:00 PM Pacific

  • Description

  • Benefits

  • Questions

Position/Program Information

COUNTY OF LOS ANGELES TREASURER AND TAX COLLECTOR

OUR MISSION

The mission of the County of Los Angeles Treasurer and Tax Collector is to bill, collect, invest, borrow, safeguard and disburse monies and properties. We do this on behalf of the County, other government agencies and entities, and private individuals as specified by law. The Department also provides enforcement, consulting, estate administration, and public information services.

The Treasurer and Tax Collector strives to serve its customers by providing timely and accurate services in a manner that is fair, legal, and courteous. To meet our service obligations, we use technical expertise employing modern, innovative, cost-effective, and flexible methodologies.

The Treasurer and Tax Collector seeks to provide an environment which recognizes and rewards employees for their contribution to the accomplishment of the mission. We strive to treat all employees fairly, and to provide them with training and a working environment, which enables them to enhance their skills and perform with pride. The Department seeks to provide its employees with opportunities for advancement. In fulfilling the mission, we will meet our responsibilities and preserve public confidence.

COME JOIN OUR TEAM!

The Department has a great opportunity for an Information Technology Business Analyst II. You will be responsible for analyzing business needs and the elicitation of user requirements of highly-complex IT systems. The Business Analyst will also be responsible for documenting and prioritizing business requirements, verifying project deliverables, and identifying business reengineering opportunities and workflow. Do you have excellent written and verbal communication skills; strong organizational and analytical skills; the ability to provide efficient, timely, reliable, and courteous service to the management and staff; and the ability to effectively present information? Then come join our team!

BENEFITS:

Check Out Our Outstanding Benefits! Click here (https://hr.lacounty.gov/benefits/) to see a list of employee benefits.

HIGHLIGHTS:

  • Strongest public-sector benefits package in the nation.

  • 38 departments and over 2,300 different jobs within the County of Los Angeles that offer a lifetime of future promotional and career opportunities.

  • 5/40 and 9/80 schedule options available.

OPEN COMPETITIVE OPPORTUNITY

EXAM NUMBER: B2587A

ONLINE FILING ONLY

FILING START DATE: THURSDAY, JUNE 6, 2024 8:00 A.M. (PT)

FILING END DATE: FRIDAY, JULY 5, 2024 5:00 P.M. (PT)

TYPE OF RECRUITMENT: Open Competitive Opportunity

SPECIAL SALARY INFORMATION :

Traffic Mitigation Allowance: The County of Los Angeles provides employees who work in the Civic Center a $70 per month transportation allowance that may be used towards alternate modes of traffic mitigation and/or parking. In addition, the mitigation Commuter Center provides schedules for bus and rail transportation as well as information for joining carpools or vanpools.

DEFINITION:

Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; and verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for large-scale and/or highly-complex information technology systems and business processes. Leads the conduct of business analysis projects and may supervise lower-level IT analyst and technical staff.

CLASSIFICATION STANDARDS:

This is the second and highest level in the Information Technology (IT) Business Analyst Series. Positions allocable to this class typically report to an IT supervisor or manager and perform advanced analytical work related to large-scale and/or highly complex information technology systems and business processes. Incumbents apply a full range of foundational tools and methodologies of business analysis to carry out and oversee IT system development projects requiring analyzing and documenting business needs, facilitating elicitation of user requirements, documenting business requirements, verifying project deliverables; identifying business improvement opportunities and workflow from the business perspective, and facilitating effective communication between business and IT team members.

Information Technology Business Analyst II is distinguished from Information Technology Business Analyst I in that the latter performs the more standard business analyses in relation to smaller-scale, less complex information technology systems and business processes. IT Business Analysts are distinguished from IT Project Managers in that the latter primarily plan and execute the development and implementation stages of a product or solution, whereas IT Business Analysts primarily evaluate and establish its business and technological requirements.

Essential Job Functions

DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

Prepares and plans a business case for IT projects by explaining complex concepts (e.g., case modeling, case narratives, conceptual data, functional specifications, processes) so that these can be understood by a variety of stakeholders; performing gap analysis; assisting stakeholders in identifying business problems, needs, functional requirements, and specifications; understanding stakeholders’ concerns and managing their expectations; and identifying potential benefits and metrics in order to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders.

Performs business analysis in relation to large-scale and/or highly complex information systems and business processes by applying foundational tools and methodologies (e.g., MS Visio, Strengths, Weaknesses, Opportunities, and Threats (SWOT), Business Process Modeling (BPM), Miro); adapting to changing demands; facilitating sessions with stakeholders for requirements discovery, problem investigation, and key group decisions; interpret and document stakeholder requests; and working with IT staff to help review and provide input for the design of the IT system from the business perspective and to resolve issues; developing quality requirements for a variety of contexts (e.g., solicitation documents, internal software development, business process re-engineering projects); and formulating recommended changes to business processes for optimization as well as documenting proposed changes in order to deliver consistent, effective, and quality business analysis.

Supports implementation of governance, processes, and tools required to successfully manage requirements for systems development and implementation (e.g., initial requirements capture, requirements change management, traceability to testing and delivered functionality) by collaborating with various functional teams; developing templates; providing feedback to the governance team in order to promote consistency and uniformity.

Participates in deployment of IT systems by assisting users in developing test cases, conducting testing, and documenting test results; assisting with organizing system training; and collaborating on IT project post- implementation review to evaluate the implemented system solution against business needs and benefits in order to ensure the deployed IT system is optimized for business use and realizes the anticipated benefits.

Provides technical leadership to individuals performing business analysis by providing guidance for work products and performance in order to promote consistency and support business goals and objectives.

For additional examples of job duties, refer to Los Angeles County'sInformation Technology Business Analyst II (https://www.governmentjobs.com/careers/lacounty/classspecs/1387803?keywords=information%20technology%20business%20analyst%20II&pagetype=classSpecifications) classification (Item #2587).

Requirements

SELECTION REQUIREMENTS:

We are looking for an innovative and dedicated individual who has:

Option I: ABachelor’s degree* from an accredited college or university* in Computer Science, Management Information Systems, Business Administration, or a related field -AND- five (5) years of full-time, paid experience, gained within the previous ten (10) years, performing business or systems analysis in a centralized information technology organization.*

Option II: Eight (8) years of, full-time, paid experience, gained within the previous ten (10) years, performing business* or systems analysis in a centralized information technology organization.A Bachelor’s degree from an accredited college or university** in any field may substitute for up to two (2) years of the required experience.

Option III: Two (2) years of full-time, paid experience gained within the previous ten (10) years at the level of the Los Angeles County class ofInformation Technology Business Analyst I (https://www.governmentjobs.com/careers/lacounty/classspecs/1387801?keywords=information%20technology%20business%20analyst%20I&pagetype=classSpecifications) .**

For all options an International Institute of Business Analysis Certified Business Analysis Professional (CBAP)* may be substituted for two (2) years of experience.

SPECIAL REQUIREMENT INFORMATION:

*In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, youMUSTinclude a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certificationMUSTindicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete.

For applicants withinternational transcript(s) or degree(s), a report by an evaluation agency recognized byThe National Association of Credential Evaluation ServicesorThe Association of International Credential Evaluators, Inc.must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency.

**Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such asAmerican Universities and CollegesandInternational Handbook of Universitiesare acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized byThe National Association of Credential Evaluation Servicesor the Association of International Credential Evaluators, Inc. (AICE). (See Accreditation Information under Employment Information)

*Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs.

**Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems.

*Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.

**Experience at the level ofInformation Technology Business Analyst I (https://www.governmentjobs.com/careers/lacounty/classspecs/1387801?keywords=2586&pagetype=classSpecifications) in the County of Los Angeles is defined as under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes.

For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst I (https://www.governmentjobs.com/careers/lacounty/classspecs/1387801?keywords=2586&pagetype=classSpecifications) classification (Item #2586).

ENDORSEMENT OF COUNTY QUALIFICATIONS:

Employees who wish to qualify using experience gained in county classifications that are not at the level of the classification listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Employees do not need to submit such verification if they hold or have held a position at the level of the classification listed above.

LICENSE:

A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS :

Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT:

This exam consists of TWO (2) parts:

Part I: A multiple choice and/or simulation test, weighted40%, assessing Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Adapting to Change, and Deductive Reasoning.

Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored.

Part II: A multiple choice and/or simulation test, weighted60%, assessing Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, User Interface, Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements.

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the Examination in order to be placed on the Eligible List.

After your assessment is completed and scored, our office will review your application to verify you have met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligible list.

TRANSFER OF TEST COMPONENTS:

  • Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.

  • This examination contains test components that may be used in the future for new examinations and your test scores may be transferred.

ADDITIONAL NOTES:

  • Notice of Non-Acceptance and Final Result letters will be sent electronically to the email address provided on the application.

  • Test scores cannot be given over the telephone.

TEST PREPARATION:

  • Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary.

  • An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website athttp://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.

  • Additional online practice tests are available athttps://www.shldirect.com/en-us/practice-tests/.

ELIGIBILITY INFORMATION:

The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation.

VACANCY INFORMATION:

The list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located at the Hall of Administration, 500 West Temple Street, Los Angeles, CA 90012.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only. We must receive your applicationBEFORE 5:00 p.m., PT, deadline.

Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website.

Plan to submit your online application well in advance of the last day of fillingBEFORE5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail:

cpreciado@ttc.lacounty.gov

lvargas@ttc.lacounty.gov

ttcexams@ttc.lacounty.gov

jmacam@hr.lacounty.gov

info@governmentjobs.com

talentcentral@shl.com

noreply@proctoru.com

donot-reply@amcatmail.com

Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

TESTING ACCOMMODATION:

If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the

Testing Accommodations Coordinator atttcexams@ttc.lacounty.gov. You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process.

IMPORTANT NOTES:

  • ALLinformation included in the application materials is subject toVERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made.

  • FALSIFICATIONof any information may result inDISQUALIFICATION.

  • UtilizingVERBIAGEfrom theCLASS SPECIFICATIONandSELECTION REQUIREMENTSserving as your description of dutiesWILL NOTbe sufficient to demonstrate that you meet the requirements. Doing so may result in anINCOMPLETE APPLICATIONand you may beDISQUALIFIED.

  • If you are unable to attach required documents, you may send by email tottcexams@ttc.lacounty.gov (ttchr@ttc.lacounty.gov) at the time of filing or within fifteen (15) calendar days from the date of filing application. Please include your name, exam number, and title.

  • Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD:

All applicants must file their application online using theirown user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

DEPARTMENT CONTACT:

TTC Exams/Recruitment

DEPARTMENT CONTACT PHONE:

(213) 974-2178

DEPARTMENT CONTACT EMAIL:

ttcexams@ttc.lacounty.gov

CALIFORNIA RELAY SERVICES PHONE:

(800) 735-2922

ADA COORDINATOR PHONE:

(213) 974-2178

TELETYPE PHONE:

(800) 899-4099

ALTERNATE TELETYPE PHONE:

(800) 897-0077

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities:

1.Completing Your Application:

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2.Requirements on Job Posting:

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3.Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4.Change of Name or Address: To change personal information such as your name or address, log into your profile onwww.governmentjobs.comand make the necessary change. This can be done at any time.

5.Equal Employment Opportunity/Non-Discrimination Policy:

a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.

The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website athttps://hr.lacounty.gov/. Additional resources may be listed on the job posting.

Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at:https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/

Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at:http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdfandhttp://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC EResourceGuide.pdf (https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf)

Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttps://career-pathfinder.hr.lacounty.gov/#/.

Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.

Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act(Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.

COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Updated February 2024

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be advised that failure to provide the correct information in the supplemental questionnaire may result in disqualification of your application even if you possess the qualifying experience or education. Please be as specific as possible and include all information as requested. Comments such as "see resume or application" will not be considered as a response. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

  • Yes, I understand the above information and instructions.

    02

    I understand that utilizing VERBIAGE from the Class Specification and Minimum/Selection Requirements serving as my description of duties WILL NOT be sufficient to demonstrate that I meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and I may be DISQUALIFIED.

  • Yes, I understand the above information and instructions.

    03

    Plan to submit your online application well in advance of the last day of filling before 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail:

cpreciado@ttc.lacounty.gov

lvargas@ttc.lacounty.gov

ttcexams@ttc.lacounty.gov

jmacam@hr.lacounty.gov

info@governmentjobs.com

talentcentral@shl.com

noreply@proctoru.com

donot-reply@amcatmail.com

Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

  • Yes, I understand the above information and instructions.

    04

    Please note that the list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located in downtown Los Angeles at the Hall of Administration, 500 W. Temple Street, Los Angeles, CA 90012.

  • Yes, I understand the above information and instructions.

    05

    Do you possess a Bachelor's degree* or higher from an accredited college or university**?

*In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, you MUST include a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certification MUST indicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete.

For applicants with international transcript(s) or degree(s), a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or The Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency.

**Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (See Accreditation Information under Employment Information)

  • Yes

  • No

    06

    If you answered "Yes" to question #5, please select "Yes" signifying you have attached the appropriate documentation with your application at the time of filing, or will email it within fifteen (15) calendar days from filing application tottcexams@ttc.lacounty.gov. If you answered "No" to question #5, please select, "Does Not Apply."

  • Yes

  • Does Not Apply

    07

    If you answered "Yes" to question #5, please select the area of specialization in which the degree was awarded.

  • Computer Science

  • Management Information Systems

  • Business Administration

  • Related Field

  • Other

  • Not Applicable

    08

    If you selected "RELATED FIELD" or "OTHER" to question #7, please include the following information for each degree.

  1. Degree(s) conferred date 2. Area of specialty for your indicated degree(s). 3. Name of institution which conferred the degree(s) 4. Graduation Date

If this does not apply, please indicate "DOES NOT APPLY".

09

How many years of full-time, paid experience gained within the last ten (10) years do you have in performing business* or systems analysis in a centralized information technology organization*?

*Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs.

**Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems.

*Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.

  • Less than 1 year of experience

  • 1 year but less than 2 years of experience

  • 2 years but less than 3 years of experience

  • 3 years but less than 4 years of experience

  • 4 years but less than 5 years of experience

  • 5 years but less than 6 years of experience

  • 6 years but less than 7 years of experience

  • 7 years but less than 8 years of experience

  • 8 years or more of experience

  • I do not have any related experience

    10

    For question #9, please include information to support your experience, and include the following information for each position:

• Payroll Title • Name of Employer • Dates of Employment: FROM (mm/dd/yr) - TO (mm/dd/yr) • Number of employees supervised/managed

For example: • IT Business Analyst I • County of Los Angeles • 01/01/2015-01/01/24

If you do not possess this work experience, please type, "DOES NOT APPLY."

11

How many years of full-time, paid experience gained within the previous ten

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