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Description

Under the general supervision of the Director, Perioperative Business Operations, the Procurement Supervisor I (Implant Supervisor) is expected to be self-directed using appropriate judgment. Guidance from standards and policies as well as Human Resources are available when needed.

The Procurement Supervisor I (Implant Supervisor) is responsible for managing the day-to-day implant procurement operations across UCLA Westwood and Santa Monica campuses. The Implant Supervisor will oversee a team of Implant Coordinators (Procurement Analyst IIIs) and will be accountable for the following:

• Implant Procurement and Inventory Management: Supervise implant procurement operations across five facilities, ensuring adherence to departmental procedures and business practices. Responsibility areas include: securing inventory, replenishing owned and consigned implants, procuring special-order implants and/or loaner-trays or instruments, and validating accurate billing. Collaborate with vendors, surgeons, nursing, charge posting, facility unit leadership, and procurement and strategic sourcing teams to resolve day-to-day issues.

• Tissue Management: Ensure UCLA Health's compliance with state, federal, and accredited body licensing rules and regulations for tissue procurement, storage, distribution and reporting. Serve as a management/regulatory resource for implant/tissue matters across five sites

• Staff Management: Conduct staff selection, training, performance management, discipline, and evaluations. Supervise a team of implant coordinators and provide coverage for: call-outs, paid time off (PTO), Holiday, or leave of absence (LOA)

• Policy Enforcement: Collaborate with implant coordinators, facility unit leadership, and procurement and strategic sourcing teams to enforce standards, protocols, policies, and regulations

• Performance Improvement: Assess ongoing people, process, and technology issues within daily implant operations. Convene improvement teams to design and implement solutions and lead efforts to standardize processes across sites

Qualifications

• Bachelor's degree in related area and / or 3+ years equivalent experience / training - Preferred

• Ability to engage all level of staff and other departments in a collaborative problem solving and performance improvement manner

• Excellent professional English for communication skills, written, oral and telephone

• Prior experience in successfully managing multiple requests, assessing priorities and achieving solutions under deadlines

• Working/reference knowledge of Department policies and procedures and professional standards of care

• Reference knowledge of Joint Commission Implant (Human Tissue) and Implant Charging standards and state rules and regulations

• Ability to comply with and tactfully enforce adherence to policies, procedures and standards

• Ability to conduct efficient and effective goal-oriented meetings

• Able to demonstrate self-motivation with the ability to work independently individually or as part of a team and under limited supervision

• Manages the performance of individuals by providing coaching and support especially under stressful and emergent situations

• Utilizes/creates standardized processes, tools, methodologies and presentation templates including project/counter measure timelines, progress reports, financial reports, resource and issues tracking

• Strong ability to be a positive and proactive change agent within the department with excellent interpersonal skills

• Ability to meet deadlines

• Strong Organizational skills

• Ability to work within the guidelines established by the organizational structure

• Ability to communicate and obtain data using current information technology

• Strong ability to multitask complex tasks

• Ability to prioritize and follow-up on issues of concern

• Strong ability to collaborate with senior leadership and other department directors/managers to define business process issues, analyze operational efficiencies, implement creative solutions and measure delivery of service

• Knowledge of staff competencies and abilities

• Ability to conduct a productive and constructive staff meeting

• Skill in motivating staff and managing the change cycle

• Skill in assessing and communicating staff development needs.

• Skill in interviewing Implant Coordinator staff applicants

• Ability to document staff performance and maintain confidential records

• Knowledge and ability to implement the corrective action process

• Demonstrated ability to conduct and interpret qualitative and quantitative analysis and problem-solving

• Ability to critically analyze data and organize it in multiple informational forms

• Strong PC skills - Proficient in Microsoft Excel, Word, PowerPoint, Visio and Outlook

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