Job Information
ABM Industries Field Customer Service Supervisor in Los Angeles, California
Overview
PAY : $26.46 Per Hour
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
POSITION RESPONSIBILITIES
Assure that the supplies to budget goals are achieved for each specific job during each quarter
Will manage a staff of 50-60.
Maintain contract specifications
Maintain service quantity and quality to client and the company
Process payroll
Order office and janitorial supplies
Perform safety and HR Audits
Interview and select new employees
Perform job counseling and issue employee discipline as necessary in partnership with the Human Resources Business Partner or Manager
Check all work on a nightly and turn in completion reports
Assign tasks to workers based on job requirements as specified by the contract or special assignments requested by the customer
Train new staff and oversee on-going training of existing employees in proper cleaning methods and use of equipment, safety practices, and regulations
Perform daily quality control inspections
Process weekly payroll and ensure payroll is submitted in accordance with wage and Hour laws
Complete and submit employee change forms to Human Resources as needed
Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies
Be aware of the fundamentals of good personnel managementEnsure building is in compliance with all State and Federal guidelines as well as company policies
Understand and use proper personnel management skills to resolve problems with personnel
Determines materials, supplies, and equipment needs
Perform other duties as assigned or requested
KNOWLEDGE, SKILLS & ABILITIES
Two plus years of supervisory experience and managing employees
Two years of janitorial experience in a large commercial property or sporting arena or stadium
Knowledge of Microsoft Office (Excel & Word)
Good communication skills both written and verbal
Selected candidate must be able to read, write and speak English and Spanish
REQNUMBER: 95408
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ABM Industries
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