Experience Inc. Jobs

Description

tly, I am staffing for:

• Position: Corporate Event Planner - 30 hours per week (6 - 12 Month Contract)

• Location: 2029 Century Park E 1 Los Angeles California

• Type: 100% ONSITE : Mon - Fri from 7 am to 5 pm (Requires some flexibility)

Job Description:

The JPMorgan Client Center is a meeting facility for bankers to welcome JPMorgan Private Bank's clients in a private, yet sophisticated environment. Our role is to welcome our guests, manage staff and facilities, and maintain and reflect the JPMorgan "first-class-experience.”

The Los Angeles Client Center has 7 meeting rooms including a boardroom accommodating anywhere between 2 and 50 people.

Key Responsibilities

• Set guidelines and establish service protocols to enhance client experience; anticipate and address guests’ needs

• Oversee day to day client meetings and manage small banker-led events as appropriate

• Develop and maintain relationship with catering vendor and building management

• Administrative tasks including invoice processing, scheduling maintenance, ordering supplies and equipment, and additional tasks as needed

• Maintain Client Center supplies inventory, ensuring all necessary items are in stock and well organized

• Ensure adherence to quality expectations and standards of the Client Center and the firm

• Manage Client Center expenses to ensure all operations are within budget

• Connect with hosts regularly to obtain feedback on product quality and services

• Assist in surveying client experience annually and proposing solutions based on feedback

• Assist manager and Private Bank team on administrative tasks and special projects as needed

  Requirements

Skills required:

• A minimum of 3-5 years of experience event planning or hospitality management experience

• Experience in the hospitality, service, and/or catering industry recommended

• Excellent oral and written communications skills

• Ability to prioritize tasks and communicate clearly amongst a variety of personalities

• Excellent organizational skills and extreme attention to detail

• Ability to master various database products (i.e. Event Management System)

• Ability to work early morning and late evening events

• Working knowledge of audio visual systems (i.e. Zoom)

Preferred Qualifications:

• Reception/Front Desk, Customer Focused, Self Starter, Verbal Communication Skills, Ability to Work Independently,

• Corporate Event planning experience

• Event planning software familiarity - EMS and Microsoft Office Suite

• Hospitality and Services Knowledge

• Three plus years’ experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service

• Effectively manage guest experience and expectations through a high level of tact and diplomacy

• Highly organized with the ability to multi-task and apply judgment to priority

• Working knowledge of audio-visual systems

• Flexibility to deal with a fast-paced, diverse environment

• Warm outgoing personality

• Adapt to the internal booking system

• Detail oriented

• Asking questions is very valuable if they don’t understand something

• EMS any one with similar software experience is transferrable

• 3-4 years of time management and client service experience

• Microsoft Excel, Word, and Outlook & Zoom

• Professional and people-friendly personality

• Email, phone, and in-person communication in a high volume

• Multi-task skills are needed (handling a call of someone walking in for a meeting to verifying budgets)

Please note that this is a contract position—there is no guarantee that this position will be extended past the end date or converted to permanent status.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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