Job Information
Fairmont Event Houseperson in Los Angeles, California
Company Description
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are able to work independently and also with a team. You communicate well with guests, clients, and your colleagues. You are primarily responsible for the set-up and breakdown of event meeting rooms and ballrooms in accordance with the Event Order (EO) and diagram specifications. You are also responsible for the maintenance and cleanliness of all meeting rooms, storage areas and equipment such as tables, chairs, risers, easels and other event equipment.
What you will be doing:
• Offer professional, friendly and engaging service to all guests and responding timely to any special requests
• Performs as a team player in assisting Managers, Captains and fellow Heartists in exceeding guest satisfaction
• Sets event rooms with equipment such as tables, chairs, stages, risers, trashcans, water stations as detailed on each Event Order and diagram
• Maintains, stores and safeguards Events equipment and works quickly yet safely when a room set-up must be changed in a minimum amount of time
What is in it for you:
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $25.50 per hour
Qualifications
• Ability to lift, carry and transport relatively heavy equipment
• A friendly, positive attitude with good communicational skills
• Stays calm under pressure, with an ability to problem solve in a fast-paced environment
• Pro-active decision making to anticipate guest and Heartist needs
Additional Information
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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