Stantec Environmental Services - Business Center Practice Leader in Los Angeles, California
Environmental Services - Business Center Practice Leader - ( 2200045W )
The Business Center Practice Leader (BCPL) is the “seller/doer” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, the BCPL leads the growth of the Business Centers and Stantec’s market position while providing innovative project solutions with exceptional quality and execution that exceed client expectations. The BCPL reports to the Regional Sales Leader (RSL).
It is the expectation that all leadership roles have a maximum term of 5-years, with the opportunity to reevaluate at the end of the term and for the purpose of succession and company growth.
Your Key Responsibilities
Responsible for exceeding client expectations through strong account management across the business center (BC) geographic market and personally leading accounts for major clients in the BC.
Achieve minimum client and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives, target 25% of time.
Lead and participate in pursuits and campaigns for major BC opportunities.
Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
Sets the tone among all leaders in the BC
Business Development and Collaboration:
Actively contributes to win strategies and successful project execution and becomes involved at a hands-on level in key pursuits as needed and on projects should issues impacting client satisfaction or project management best practices escalate and tracks pursuit success rate and Return on Investment rate on client-by-client basis
Leads growth of the BC through developing and leading the business development, key pursuit and sales strategy and holds Principals accountable to expand our reach and client base utilizing strong marketing, business development, sales account management plans.
Responsible for developing and managing the marketing and business development (M&BD) plan for the BC including cross selling across ES sectors, growth initiatives and Stantec business lines within the geographic market
Increases visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
Establish an effective Go/No Go Review process with Principals and tracks compliance of Go/No Go Process
Partners with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines
Responsible for utilizing and ensuring the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates
Ensure local marketplace reputation through established relationships and support of other Stantec Regional Leaders.
Develop and maintain Stantec’s Integrated Practice in the specified BC. Which includes:
The maintenance of a cohesive Stantec brand,
Key client and Account development and maintenance,
Market and community outreach and engagement.
Accountable to achieve organic growth targets of the BC.
Lead delivery of significant BC project and program pursuits.
Achieve minimum direct utilization target of 50% for a BC of less than 50 people and 45% for a BC of more than 50 people
Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewer, as required.
Oversee risk management related to projects and pursuits including review of contracts, fees, and proposals on large pursuits and in coordination with the Business Operating Unit Risk Committee.
Inspires, motivates, and holds the team accountable for the delivery of innovative design solutions
Responsible for driving project excellence
Leads or assigns responsibility for oversight of project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work.
Responsible for assigning responsibility for design excellence in all disciplines present in BC to foster innovation, sustainable design principles and use of technology.
Responsible for compliance with ISO-certified Integrated management System and Project management (PM) Frameworks
Accountable for achieving >95% PM Frameworks compliance from Internal Practice audits
Leads or assigns responsibility for management, needs assessment and provision of digital practice, tools, and applications in support of BC to deliver work.
Provide broad leadership influence:
Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.
Be personally involved in key client relationships, strategic project pursuits and major project leadership within the BC.
Proactively identify opportunities to reinforce and further develop Stantec’s high-performance culture with a focus on innovation, speed, and productivity.
Foster a success-oriented, accountable environment within the company.
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
Provide support through ongoing collaboration with Business Operating Unit (BOU) Operations, Regional Business and Sales Leaders (RBL/RSL), Regional Leaders (RL) and Business Center Operating Leaders (BCOL) regarding resolution of operational issues identified within the BC.
Business and Financial Management:
Support BCOL with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.
Accountable for top line revenue growth and delivering M&BD spend to budget, the BCPL also supports the BCOL in meeting established targets net revenue, gross margin, G&A, and operating income target in the BC.
Responsible for net revenue forecasts by period, quarter, and year end.
Partners with BCOL to develop and implement improvement plans for distressed business units and BCs. Including focus on write-offs and business line expenses.
Supports achieving utilization rate and backlog targets and partners with BCOL to drive collaboration and work sharing across the practice.
Possesses financial acumen and successful experience negotiating commercial and contractual terms.
Health and Safety:
Support BCOL with the health and safety performance of the BC, including the monitoring of leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.
Support BCOL with developing, attracting, engaging, and retaining top talent
Establish employee connectedness to leadership by interfacing frequently with employees
Partner with BCOL by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
Serve as an inspirational leader with strong influential leadership competencies.
Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching, and mentoring, diversity and inclusion, and leadership development for the BC.
Support the BCOL with managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus -allocation for the BC.
Direct reports may include roles focused on M&BD.
Education and Experience
A Bachelor's degree in a related field with a minimum of 10 years’ related work, leadership, financial management, business development and consulting experience; or an equivalent combination of education and related experience.
Master’s Degree a plus.
Professional registration in related field.
Work Environment and Physical Demands
- Indoor (Office Environment) Activities are performed in an environmentally controlled office setting. Noise level varies but generally at levels of conversation. Majority of time spent using computer/laptop at workstation and related office equipment. Time spent carrying, reaching, lifting, bending, pushing, and pulling up to 20 pounds: Occasional – 1-33% of shift. Subject to extended periods of sitting; may be required to stand for varying lengths of time and walk short to moderate distances to perform work.
A hybrid work policy that facilities some remote work in balance with office-based work is envisioned and will be established with supervisor and colleagues, based on staff and business needs. This position may require travel up 10 to 20% of time, depending on client and business needs.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.
Pay transparency laws require employers to provide the following information for positions that may be in the following jurisdiction(s):
- $167,400.00 - $259,500.00 (CA, CO locations only)
The final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.
Benefits Summary: Full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
Primary Location : United States-California-Irvine
Other Locations : United States-California-Pasadena, United States-California-Los Angeles, United States-California-San Diego
Organization : BC-1858 EnvSvcs-US West S California
Employee Status : Regular
Job Level : Manager
Travel : Yes, 20 % of the Time
Schedule : Full-time
Job Posting : Dec 19, 2022, 7:56:05 AM
Req ID: 2200045W
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans
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