Experience Inc. Jobs

[Under the direct supervision of the Family Services Manager, the Eligibility Coordinator will be responsible for the overall enrollment of families in center-based programs and providing on-going case management to families.

[Essential Functions: [Include but are not limited to the following: ]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}

• Maintain knowledge of Title V Regulations as applicable for all CDD programs.
• Enroll and certify families and determine eligibility for the programs.
• Prepare and issue Notices of Action to participants on a timely basis.
• Make calls to participant employers to verify income and need for service.
• Maintain Eligibility Waiting List, participate in CDD Programs outreach activities and recruitment efforts.
• Prepare and submit reports to the Eligibility Manager in a timely manner.
• Maintain current and accurate records in the database while maintaining confidentiality.
• Maintain complete and organized parent, children, and provider files.
• Monitor documentation of services required by program agreements.
• Represent the agency in the community and with other agencies.
• Participate and contribute in the agency and departmental staff meetings and workshops as assigned .

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``` - Assist with updating in-house policies and procedures, as well as other required forms. - Provide all participants with information regarding parental choice and other program requirements.

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``` - Assist with file reviews and overall preparations for program audits. - Perform other job related duties as assigned by the supervisor.

[Job Requirements: ]{calibri",sans-serif"=""}

• Must have a High School Diploma (or equivalent) with a minimum of two (2) years of experience working in customer service or with a social service agency related to childrens programs, Associate Degree in Child Development, is a plus.
• Must possess excellent written and oral communication skills in English and Spanish.
• Ability to work well with people with sensitivity to the needs of children and families.
• Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors and the public to work as part of a team and collaborate with colleagues.

Proficient computer and data entry skills required.

Must possess exceptional attention to detail, time management and organizational skills.

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