Job Information
The County of Los Angeles COMMUNICATIONS MANAGER - EMERGENCY APPOINTMENT/HOMELESSNESS in Los Angeles, California
COMMUNICATIONS MANAGER - EMERGENCY APPOINTMENT/HOMELESSNESS
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COMMUNICATIONS MANAGER - EMERGENCY APPOINTMENT/HOMELESSNESS
Salary
$147,753.60 - $229,786.80 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
L1610A-EA
Department
PUBLIC DEFENDER
Opening Date
09/10/2024
Description
Benefits
Questions
Position/Program Information
Los Angeles County Office of the
PUBLIC DEFENDER
EXAM NUMBER:
L1610A-EA
RECRUITMENT TYPE:
OPEN COMPETITIVE JOB OPPORTUNITY - Emergency
WHO WE ARE
The Los Angeles County Office of the Public Defender is the nation's finest client-centered criminal defense firm, providing a beacon for evolutionary and revolutionary changes in the justice system. Our offices are headed by innovative and progressive leaders collaboratively working towards our agency’s mission of reducing the incarceration rate for our indigent clientele.
WHEN TO APPLY
Applications will be accepted startingWednesday, September 11, 2024, at 8:00 a.m. (PT). The application filing period will remain open until the needs of the service are met and is subject to closure without prior notice.
The LA County Board of Supervisors recently declared a local state of emergency for homelessness , a nd the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Los Angeles County Office of the Public Defender is seeking qualified candidates to fill the emergency Communications Manager position, Public Defender vacancy related to the homelessness crisis.
ABOUT THE POSITION
Manages and directs the planning, development, evaluation, implementation, and administration of a comprehensive and strategic public information and engagement program for the department's Communications Unit.
Essential Job Functions
ESSENTIAL JOB FUNCTIONS INCLUDE BUT MAY NOT BE LIMITED TO:
Directing and participating in the development and implementation of the department’s communication strategies and public information programs to effectively convey the department’s mission, goals, services, and community outreach programs.
Managing the dissemination of information to the public and the media and utilizing technical expertise to quickly and professionally respond to crises and challenging situations. Conferring with the executive team to identify strategies for addressing high-profile cases; and arranging interviews with the Public Defender and departmental executives. Responding to requests for information on the programs and activities of the Public Defender and the department.
Fostering effective working relationships with clients, government officials, and media representatives. Formulating policies and procedures related to public information programs.
Assigning, supervising, and reviewing the work of communications staff; providing constructive feedback; preparing employee evaluations, and maintaining the unit’s schedule. Developing policies and procedures and working with staff to meet career and organizational goals.
Coordinating with the Office of the Alternate Public Defender and the Independent Defense Counsel Office on communications-related training programs.
Managing special events (e.g., community outreach programs) designed to provide and disseminate information on the department’s programs and services. Evaluating the effectiveness of the department’s public relations efforts and recommending revisions, if necessary.
Requirements
MINIMUM REQUIREMENTS
A Bachelor's degree from an accredited college or university* with a major in Communications, Journalism, Public Administration, Public Relations, English, Criminal Justice, Criminology, or a closely related field-AND-Five years of experience at the level of Los Angeles County’s class of Senior Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information program; or professional experience as a journalist within a media organization.
Special Requirement Information
*In order to receive credit for a Bachelor's or higher degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of application filing or within seven (7) calendar days from the date of filing. If you are unable to attach the required documents, you must email them to Exams@pubdef.lacounty.gov . Please include the exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated Minimum Requirements. For more information regarding education, please see the Employment Information (http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf) document on the LA County Jobs website.
** Experience at the level of Los Angeles County's class of Senior Public Information Specialist involves initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels.
LICENSE
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Some positions may require a valid California Class C Driver License to perform job-related functions.
PHYSICAL CLASS II - LIGHT
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
EXAM CONTENT
Before the end of your initial work assignment, the department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
Additional Information
APPLICATION & FILING INFORMATION
APPLICATIONS MUST BE FILED ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.
Apply online by clicking on the green "Apply" button for this posting. Please review your application for accuracy before submitting it. You can also track the status of your application by visiting Governmentjobs.com (https://www.governmentjobs.com/careers/lacounty) and logging into your account.
Many important notifications such as application notices and initial appointment letters will be sent electronically to the email address provided on your application. It is your responsibility to provide a valid email address and review all notifications sent to you. Please add Exams@pubdef.lacounty.gov, HMoreno@pubdef.lacounty.gov , noreply@governmentjobs.com, Personnel@pubdef.lacounty.gov , to your email address book and list of approved senders to prevent email notifications from being filtered or blocked as spam/junk/clutter mail.
Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any examination notifications. You can always access some of these notifications by logging into your profile inbox at Governmentjobs.com (https://www.governmentjobs.com/careers/lacounty) which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence.
Plan to submit your online application well in advance of the first day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on Governmentjobs.com (https://www.governmentjobs.com/careers/lacounty) , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
The acceptance of your application depends on whether you have clearly shown that you meet theMinimum Requirements. Fill out your application and Supplemental Questionnaire completely. Provide any relevant job experience when prompted, in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Incomplete applications will be rejected.
Please note that all information included in the application materials is subject to VERIFICATION at any point during the application review, selection, and hiring process, including after an appointment has been made.FALSIFICATIONof any information may result inDISQUALIFICATION.
Applicants must submit all applicable documents at the time of filing or within seven (7) calendar days from the date the application is filed via email to Exams@pubdef.lacounty.gov . Include the examination number and title in your email's subject line. Although resumes can be uploaded as attachments to the application, resumes will not be accepted in lieu of completing the online application.
SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or internet, applications can be completed on computers at public libraries throughout Los Angeles County. Applicants can find out more information about select in-person library services and locations by visiting the Los Angeles County Library (https://lacountylibrary.org/) website.
NO SHARING OF USER ID AND PASSWORD
All applicants must file their application online using their OWN user ID and password.
Using a family member's or friend's user ID and password may erase a candidate's original application record.
FAIR CHANCE INITIATIVE
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records that are exempted by a valid court order do not have to be disclosed.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Questions? Contact us:
Exam Number: L1610A-EA
Department Contact Name: Hector Moreno
Department Contact Phone: (213) 460-8068
Department Contact Email: Exams@pubdef.lacounty.gov
ADA Coordinator Email: Exams@pubdef.lacounty.gov
California Relay Service Phone: (800) 735-2922
Teletype Phone: (800) 735-2929
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
Your Responsibilities:
1.Completing Your Application:
a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.
b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.
c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.
2.Requirements on Job Posting:
a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.
b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.
c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.
3.Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.
4.Change of Name or Address: To change personal information such as your name or address, log into your profile onwww.governmentjobs.comand make the necessary change. This can be done at any time.
5.Equal Employment Opportunity/Non-Discrimination Policy:
a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.
Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.
You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.
The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.
The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.
NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.
By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.
Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website athttps://hr.lacounty.gov/. Additional resources may be listed on the job posting.
Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.
A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.
This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at:https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/
Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at:http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdfandhttp://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC EResourceGuide.pdf (https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf)
Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttps://career-pathfinder.hr.lacounty.gov/#/.
Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.
Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.
Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.
Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.
Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.
Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.
The California Fair Employment and Housing Act(Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.
COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.
Updated February 2024
For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)
01
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process.SELECT AND REVIEW YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be as specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information including work history, experience, and education is subject to verification at any time during the examination, selection, and hiring process. Falsification of any information may result in disqualification or dismissal.
I understand the above information and instructions.
02
Notices such as application notices and selection and appointment notifications will be sent electronically to the email address provided on your application. It is your responsibility to provide a valid email address and review all notifications sent to you. Please addExams@pubdef.lacounty.gov, HMoreno@pubdef.lacounty.gov, Personnel@pubdef.lacounty.gov, Noreply@governmentjobs.com, and info@governmentjobs.comto your email address book and list of approved senders to prevent email notifications from being filtered or blocked as spam/junk/clutter mail.
I understand and will comply with the above information and instructions.
03
TheCommunications Managersupports the department provide services to persons experiencing homelessness by directing the development and implementation of communication strategies and public information programs that conveys the department's legal services through diversion of indigent clients from the County's jails into treatment services and community outreach programs such as records clearing, a necessary precursor to completing applications for social services, not the least of which is housing.
I understand and am willing to perform all necessary work duties related to this recruitment and hiring process.
04
Do you possess a Bachelor's degree or higher with a specification in any of the following areas? Check all that apply.
Communications
Journalism
Public Administration
Public Relations
English
Criminology
Criminal Justice
Other closely-related field
I do not have a Bachelor's or higher degree
05
If you selected "Other closely-related field" inQuestion #4above, please provide the primary course of study/major of the degree, as written on your diploma, official transcript, or verification letter from the institution's Registrar's Office in the space below.
If you do not have a degree closely-related to this position, type "N/A".
06
As stated on the job bulletin, to receive credit for your degree, you must include a legible copy of your diploma, official transcripts, or letter from an accredited institution with your application or send via email withinseven (7) calendar daysof submitting your application.Failure to provide the required documentation may affect the approval of your application and participation in this recruitment process.
Select the option that best applies to you:
I have uploaded a legible copy of my diploma, official transcripts, or letter from the accredited institution with my application.
I have NOT uploaded a legible copy of my diploma, official transcripts, or official letter from the accredited institution, BUT I will submit it to Exams@pubdef.lacounty.gov within seven (7) calendar days of submitting my online application.
I do not possess a degree in the areas outlined in Question #4 or #5 above.
07
How many years of experience do you have at the level of Los Angeles County's class of Senior Public Information Specialist initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a complex and sensitive public information program?
5 years or more
Less than 5 years
I do not have related experience
08
If you indicated experience at the level of Los Angeles County's class of Senior Public Information Specialist inQuestion #7above, please provide the following information:
Payroll Title
Name of Department/Division/Section/Unit
Name and Title of Supervisor
Dates of employment related to the above experience: FROM: (mm/dd/yy) - TO (mm/dd/yy)
Duties performed
Comments such as "see resume or application"WILL NOTbe considered as a full response. If you do not have this experience, please indicate "N/A" as your response. Failure to provideALLrequested information above may results in disqualification or rejection of your application.
09
How many years of professional experience do you have as ajournalistwithin a media organization?
5 years or more
Less than 5 years
I do not have related experience
10
If you indicated professional experience as a journalist within a media organization in Question #9 above, please provide the following information:
Payroll Title
Name of Department/Division/Section/Unit
Name and Title of Supervisor
Dates of employment related to the above experience: FROM: (mm/dd/yy) - TO (mm/dd/yy)
Duties performed
Comments such as "see resume or application"WILL NOTbe considered as a full response. If you do not have this experience, please indicate "N/A" as your response. Failure to provideALLrequested information above may results in disqualification or rejection of your application.
11
Communications Manager work ANY shift (evenings, nights, weekends, etc.). Do you acknowledge this job requirement?
Yes
No
12
Communications Manager work in ANY area of Los Angeles County. Do you acknowledge this job requirement?
Yes
No
Required Question
Agency
County of Los Angeles
Address
Los Angeles, California, 90010
Website
http://hr.lacounty.gov
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