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UCLA Health Administrative Assistant II - Ophthalmology, Westwood in Los Angeles, California

Description

Are you passionate about delivering exceptional administrative support? The Comprehensive & Urgent Care Ophthalmology clinic in Westwood is seeking an enthusiastic Administrative Assistant to deliver a smooth patient experience. Responsibilities include, but are not limited to:

  • Guide patients through check-in/out processes

  • Ensure accurate registration and insurance verification

  • Schedule appointments

  • Obtain medical records as needed

  • Coordinate authorizations and referrals

  • Respond or route patient messages

Salary Range: $25.60-$36.33 HourlyQualifications

Required:

  • Two years' experience working in a medical teaching institution.

  • One year of experience with an electronic medical record (EMR).

  • Experience scheduling patient appointments in a computerized system.

  • Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.

  • Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.

  • Ability to clearly speak and write in English using correct grammar.

  • Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks.

  • Ability to prioritize tasks in a systematic manner to maximize efficiency.

  • Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.

  • Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.

  • Ability to work independently, with minimal supervision.

  • Ability to interact calmly and effectively with patients with difficult personalities.

Preferred:

  • Experience working in an ophthalmology practice setting.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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