Experience Inc. Jobs

We are seeking experienced call-handling professionals for our elite Virtual receptionist position. We are passionate about our Virtual Receptionist agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay, and culture. Working at Smith.ai{rel="noopener noreferrer" target="_blank"} allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home. We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions (30 hours/week minimum). If you thrive in a fast-paced environment and enjoy speaking with people, this is the right position for you!

What you will do

• Work 100% remote, working in the convenience of your home
• Answering calls for a variety of different businesses and professionals
• Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
• Understanding the caller's needs and providing business information
• Bepart of a team and contributeto continued excellence

Before you apply you must have...

• Authorization to work in the United Statesand the ability to pass a background check
• A personal desktop or laptop computer with Google Chrome browser installed
  • Minimum 8GB RAM
  • Minimum 1024x768 display resolution
  • Mac Users:MacOS Ventura 13.6.1 version or earlier
• A reliable broadband internet connection. Must have less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload (tested by https://www.speedtest.net{rel="noopener noreferrer" target="blank"}andhttps://networktest.twilio.com{rel="noopener noreferrer" target="blank"})
• Strong typing skills: at minimum 40 wpm
• A quiet environment for answering calls, plus headset with a microphone arm attached
• Call handling experience