Job Information
Cochlear Americas Product Manager, Software Solutions in Lone Tree, Colorado
Description: Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.
Product Manager, Software Solutions
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.
Accepting Applications until November 25, 2024
About the role
Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! This is a fantastic opportunity to join the global leader in implantable hearing devices! In this role, you will be based in our Americas head office in Lone Tree, CO. This role is hybrid, requiring you to be in the office 2 days per week minimum, with 3 days per week working from home.
The Product Manager, Connected Care Innovation is responsible for executing product management related activities for software solutions supporting the Nucleus and Acoustics product portfolios. Under the direction of the Senior Product Manager of Connected Care and in collaboration with members from the Nucleus and Acoustics product management teams, this role manages the commercialization and lifecycle of connected care solutions with unique positioning within the market to protect share and drive growth. Specific to this role is owning product management activities for the product portfolio including clinical fitting software, professional portals, mobile applications, and remote / telehealth capabilities. Responsibilities include local market and competitive analysis, determination of product requirements, product lifecycle management, leveraging clinical data to develop and manage claims, and planning and execution of product launches.
Key Responsibilities
Execution of Regional Product Launches for Connected Care Products Supporting the Nucleus and Acoustics Portfolios
- Lead coordination of a cross-functional launch team including representatives from Sales, Reimbursement Services, Clinical Affairs, Regulator Affairs, Customer Service, Quality Assurance, and Data Privacy and Information Security.
- Attend standing meetings and partner with Global Marketing to manage product launch logistics and promotional messaging.
- Responsible for creation and ownership of Product Launch Plans (PLPs) and regional business cases
- Evaluate appropriate positioning and messaging by channel and customer to drive adoption of Connected Care technologies.
- Project Manager and Project Lead for Connected Care product launches.
- Post approval Controlled Market Release strategy and execution.
- Create and disseminate product related market announcements.
- Post-launch follow up, measurement, lessons learned, and issue mitigation.
- Support development of communications to market for product issue mitigation.
Product Lifecycle Management
- Determine product launch and product obsolescence timing.
- Lead portfolio optimization efforts and product discontinuances.
- Communicate product changes and product issues to internal stakeholders.
- Create and disseminate messaging and FAQ documents to customer facing personnel in response to market events.
Content Development for Training, Industry Tradeshows and Sales Meetings
- Co-develop product training content.
- Provide and deliver product training for new hires.
Competitive Intelligence and Market Research
- Collect competitive intelligence and communicate information internally.
- Continuously monitor market landscape for relevant trends, company news, and industry changes.
- Communicate competitive tactics internally to key stakeholders.
- Accompany field representatives to customer visits and attend relevant professional meetings to gather relevant market feedback.
Other duties as required that are integral to the Recipient Service's team mission.
Key Requirements
To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in you application and at interview:
Required
- Bachelor's Degree
- 5+ Years of Experience
- Experience in marketing, product management or product service role, preferably in medical device or health information technology field
- Ability to travel (up to 20%) including nights and weekends
- Hybrid work environment, Denver-based
Desired
- Excellent computer skills with experience in various software packages, including Microsoft Suite and web-based programs