Experience Inc. Jobs

Work Location:

Canada

Hours:

37.5

Line of Business:

Governance & Control

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Reporting to the AVP or Senior Manager Fraud Protect Platform, the successful candidate will be an integral part of the Risk Marketplace (RMP) team. The role is responsible for fulfilling the 1B mandate by providing guidance on and participating in the identification, measurement, management, treatment, and reporting of risks, emerging issues, and regulatory changes. Through building strong relationships and developing a thorough understanding of the Fraud platform's objectives and strategy, the successful candidate will act as a trusted partner and proactively identify, challenge, document, and communicate risks while operating within TD's Risk Appetite.

The Governance & Control Fraud Risk Governance role is a people manager position who will be active in building RMP for Fraud management and managing several Governance & Control colleagues, spanning various Fraud management teams within Platforms & Technology areas and across TD as applicable.

This successful candidate will demonstrate a balance of risk and business acumen to guide the Fraud Risk Management teams as they navigate through complex risk domains and regulatory requirements. A key component of the role is to foster and effectively manage relationships with Risk & Control Partners (Legal, Compliance, Privacy, Operational Risk, Fraud, GAML, Technology Risk, and others) to ensure alignment to the broader organization from a policy and compliance perspective while also leveraging their knowledge and expertise to ensure partner interactions are efficient, effective, and timely.

Maintain and enhance risk culture and awareness

• Build a collaborative culture of risk awareness and ownership, in support of the Enterprise Risk Framework, Operational Risk Management Framework, Fraud Risk practices e.g., Delivery Execution Framework

• Lead governance and control colleagues who provide advice, support and challenge of key risks in respect of Fraud undertaken by the Platform.

• Lead governance and control colleagues who are responsible for iled reconciliation, prcsa control testing and/or first line of defense compliance testing.

• Monitor and drive consistency around risk identification and mitigation within Fraud Management Teams

• Develop the team and maintain a thorough knowledge and understanding of Fraud capabilities with an emphasis on understanding the interplay between various capabilities as well as their impact

• Expert knowledge of governance, risk and control procedures, strategies & tactics and provide broad risk knowledge across multiple risk domains (e.g., Compliance, Privacy, AML, ORM, etc.)

• Along with maintaining broad risk knowledge, continuously support those specialized risk disciplines that can be held within the team (e.g., Privacy Designate training, Data Governance expertise)

• Anticipate emerging issues, trends, and evolving regulatory requirements to identify new opportunities and operational impacts to the business

• Prepare high quality risk assessment reporting for senior executives and Risk Committees as required

Build and maintain strong stakeholder relationships

• Act as an accelerator and trusted partner for Fraud

• Work closely with Fraud teams to ensure business strategy aligns within TD's Risk Appetite including delivery and execution

• Lead support efforts and provide team with guidance while assisting 1A to design, implement, assess, and maintain effective internal controls

• Manage a team that is as the primary conduit for the 1st line of defence to the 2nd line of defence on Fraud initiatives

• Coordinate and obtain all required sign-off/artifacts in compliance with TD Fraud standards

Department Overview

The Global Risk & Compliance team is a dynamic, innovative, and diverse team of professionals who provides partnership, challenge, and support on all key areas within Platforms & Technology (P&T). This includes advising on complex, fast-paced and innovative projects and supporting first line risk and control regulatory requirements. Enterprise Protect Platform works closely with TD Information Security colleagues who develop and manage security strategies, threats, and other technology and cyber security risk and compliance requirements. Together under Risk Marketplace 1B mandate, these partnerships provide a comprehensive governance and control coverage over P&T delivery and controls.

Job Requirements

• Leadership and influencing skills with the ability to advocate for decisions

• Skill in mentoring, coaching and performance management

• Ability to exercise sound judgement in making decisions

• Ability to question and challenge status quo, deal with various points of view and to effect creative and responsive solutions

• Ability to work in a fast-paced environment and manage multiple deadlines and priorities

• Ability to work effectively in a highly collaborative team environment and independently

• Competency in the development of controls, relationship management/collaboration, communication, negotiation and in working with a group of diverse professionals across channels and broader stakeholder community

• Detail-oriented with the ability to follow up on items or determine appropriate steps for timely escalation and/or resolution

Experience and/or Education

• Undergraduate degree preferred and/or equivalent working experience

• 7+ years of relevant experience

• Deep industry and business knowledge and expertise on risk and control functions

Skills Category

• Leadership

• Analytical skills

• People Management

• Impact & Influencing

• Business intelligence

• Effective Communication

• Interpersonal Skills

• Time Management

• Relationship Management and Teamwork

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.