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Alight Workday Solution Architect (UK) in London, United Kingdom

The Solution Architect I applies deep domain, product, industry and/or solution area expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate during a sales process.

The Solution Architect I is client-facing and collaborates with Sales through all stages of the sales process post-identification – from introductory meetings to requests for proposals (RFP), finalist meetings, contracting and hand-off to the delivery team(s). Upon request Solution Architect Is collaborate with Sales to develop product solutions scope and proposals, produce client-tailored sales meetings materials, educate the client on the technical aspects and details of Alight solutions, conduct solutions demonstrations, and coordinate with Negotiations and Pricings teams to determine deal pricing and final proposal delivery. In addition, the Solution Architect I is responsible for staying current on competitors, market and industry trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback working closely with Alight product owners to inform our roadmap.

Responsibilities

Domain expertise

  • Maintains expertise in domain products and services (i.e. Workday) and Alight’s overall capabilities. Articulates and communicates Alight’s value proposition and key differentiators

  • Collaborates with Delivery Leaders to stay connected to operations and delivery practices and share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process.

  • The Solutions Architect possesses a broad understanding of cross functional touchpoints and their impacts within the Workday platforms.

Sales process

  • Collaborates with Large Market multi-solutions or complex solutions Sales resources to develop and inform sales strategy in order to drive bookings and close opportunities

  • Performs discovery and primarily leads product solution scoping for large complex multi- or single solution deals (e.g., identify complexity drivers)

  • Collaborates with Sales, subject matter experts, and business leaders to develop scope of Alight solution set and determine platform/technology

  • The Solutions Architect will also help facilitate client sales meetings as Subject Matter Expert as well as partner with Workday and Alight sales executives, client executives and delivery leads on client sales activity.

  • Provides input to strategic questions related to defining the opportunity and overcomes customer objections to initiate and forward sales opportunities

  • Generates demand by assisting clients to identify and qualify current needs and effectively articulate how Alight can add value

  • Accountable for solution costing and coordinates with Finance and Sales, and Value engineers to construct business case

  • Tailors materials and demo based on solution, client need and competitive landscape. Creates new materials where needed.

  • Engaged in sales meetings, primarily answers solutions and technical questions, uses understanding of the client’s business and depth of knowledge to personalize the recommended solution –with ability to collaborate with other experts and leaders at the client and internally.

  • Conducts and leads effective solution demonstrations – bringing the solution to life via storytelling vs. a feature/function demo.

  • Document the solution concisely and clearly throughout sales process, ensuring maximum transparency and knowledge transfer across delivery

  • Supports the contracting process from a scope and solution point of view across statements of work, transition, ,commercials, and ensure that specifications of pricing are accurate to customer’s needs

  • Collaborates with other Architects in scope development for multi-solutions deals across products

RFP support

  • Reviews, updates, and provides input on RFP responses after initial draft is provided by the enablement team

  • Creates responses for domain-related RFP questions and engages subject matter experts where needed

  • Creates client-specific delivery model and service descriptions

  • Owns domain-related follow ups (e.g., questions received from Third-Party Evaluator)

  • Assists with periodic review of RFP library content – ensure responses are compelling and reflect the latest on our solutions

Other

  • Provides input to product owners – insights and feedback from prospects and Third-Party Evaluators to inform priorities and enhancements

  • Coordinates with business leaders and product owners to understand their needs and requirements of complex applications and on scope items that may require special development or staffing

  • Coordinates with product owners to ensure that latest solution developments are reflected in sales materials and assist with building expertise in these areas

  • Understand the competitive landscape and customer needs to position the Delivery organization effectively

Qualifications

Formal education and certification

  • Bachelor's degree

  • HR/Payroll/Benefits administration and sales knowledge preferred

Knowledge and Experience

  • 5 – 10 years of relevant experience in a range of domain area or related roles

  • Deep knowledge of benefits, payroll and/or cloud and delivery models, the capabilities of administration platforms, and compliance considerations

  • Demonstrated track record applying domain expertise in client delivery or sales

  • Agility and organizational skills to work in a fast-paced environment and manage multiple concurrent opportunities

  • Excellent client communication and consulting skills – able to lead engaging conversations, adapt on the fly, negotiate as needed and have a point-of-view

  • Proven experience in building and developing senior client relationships

  • Experience in promoting a team environment

  • Travel Expectation 25 – 50% of the time (sometimes on short notice) to support meetings with prospects

Other

  • Workday certification(s) at the time of hire as well as an on-going maintenance of certification

  • Technical experience with Workday

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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About Alight Solutions

With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100 at alight.com

Our values are the essence of who we are:

People Matter

We believe in the power of people and know that the best ideas can come from anywhere. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways.

Excellence Every Day

We believe that every day is an opportunity for growth and are energized by going above and beyond what’s expected. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution – and we will find it.

Think Forward

We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. We learn from one another, champion progress and challenge the status quo.

Act Now

We are brave in spirit, act decisively, learn quickly and get it done.

Be Real

We are forthright and genuine when we speak. People can always trust us to say what we mean and depend on us to do what we say.

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive!

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

@AlightSolutions

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