Experience Inc. Jobs

Summary:

The Product & Technical Support (PTS) organization helps businesses through scaled and dedicated service. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PTS organization, the Technical Solutions Consultants team are creative problem solvers who strive to ensure businesses are utilizing our advertising solutions as efficiently and as effectively as possible. We are driven by our passion for technology and creating impact for client's businesses.As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. You will also help build tools, automate services and operations, and support internal and external education on Meta Ads solutions. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs. This role will be based out of our London office

Required Skills:

Technical Solutions Consultant Responsibilities:

1. Build technical expertise in Meta's various advertising products (signal, measurement, and delivery) and provide consultative guidance to clients and partners on best practices and bespoke setups

2. Resolve technical issues stemming from our client's usage of Meta's advertising solutions

3. Partner closely with the Sales teams to resolve client issues, prioritize, and build market or vertical plans for technical services

4. Work closely with cross-functional Product and Engineering teams for improving new products and existing ones

5. Identify opportunities to optimize and automate workflows across a wide variety of projects

6. Lead technical training for internal and external stakeholders to educate them on best practices and new solutions

Minimum Qualifications:

Minimum Qualifications:

7. BA/BS in Marketing, Computer Science, or related degree 3+ years experience in the Digital Advertising and/or Technology industries

8. Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery

9. Knowledge of Advertising Technology ecosystem

10. Customer-facing experience translating technical concepts and solutions to non-technical audiences

11. Experience working with web technologies including, but not limited to: HTML, CSS and JavaScript

12. Experience working with SQL and RESTful APIs

Preferred Qualifications:

Preferred Qualifications:

13. Knowledge of any European language or Hebrew

Industry: Internet