Experience Inc. Jobs

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Senior Account Manager actively collaborates with the larger team on brand experience activities for one or more accounts. Manages overall client experience with a deep understanding of the client’s business objectives. Responsible for mid-range account work as assigned.

This position will support our EMEA Account Management team. It is eligible to work a hybrid schedule, generally requiring work in-office one day a week (typically Wednesdays) at our London location.

Essential Duties & Responsibilities

• Manages multiple accounts with a focus on client relationships for organic growth to establish long standing relationships.

• Manges the delivery and quality control of client events.

• Takes briefs and leads the agency response in collaborating with our creative, finance and production teams.

• Arranges client meetings and builds relationships.

• Develops good working relationships with clients and stakeholders.

• Identifies potential obstacles and works with senior team to ensure back-up plans and resolutions are in place.

• Works with leadership to identify resources (roles & responsibilities) needed and works with key partners i.e. external suppliers.

• Successfully engages across Freeman enterprise.

• Leads RFP opportunities in assigned accounts.

• Maintains all organizational process, i.e. pipeline reports.

• Focus on KPI and targets for client delivery and growth.

• Responsible for quality control and highest possible output for all deliverables from all depts.

• Collaborates with larger team on specific assignments and tasks as directed.

• Manages specific project tracking and pipeline reports.

Education & Experience

• Experience in the event agency highly preferred.

• Financial acumen and experience with reporting essential.

• Excellent Microsoft Office skills, including Excel, Word, and PowerPoint.

• Excellent organizational skills.

• Strong project management skills.

• Experience juggling multiple priorities at one time required.

• Experience in fast paced environment required.

Travel Requirements

Travel up to 25%

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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