Experience Inc. Jobs

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together .

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Work closely with the relevant TPA(s) ensuring that the levels of oversight and monitoring of controls and processes are set and performed rigorously, to the required levels.

• Establish and maintain a close and effective working relationship with our third party providers.

• Work with our partners in Distribution and Product consistently, reacting to and understanding new or changing business needs. You will actively help to deliver change and provide/adapt operational support/models, within regulatory guidelines. that will help grow AUM & revenue.

• You will review and analyse MI in order to identify service issues as early as possible and design/ deliver on continuous improvements to CX.

• Prepare meaningful monthly management information reporting.

• Work closely with potential clients ensuring all operational issues are discussed/ agreed and set-up lines of communication.

• Ensure timely review and sign off of regulatory reporting.

• Manage and resolve any queries from internal and external parties utilising the team resources.

• Keep abreast of any new developments/trends within the market place.

• Champion new ideas to raise processes to ‘Best Practice’ and align them across jurisdictions.

• Provide back-up and support to the Senior Client Operations Manager as appropriate.

• To help implement and oversee regulatory changes like 5th AML.

• Carry out additional duties as assigned.

  What to expect when you join our firm

• Hybrid working and reasonable accommodations

• Generous Holiday policies

• Excellent Health and Wellbeing benefits including corporate membership to ClassPass

• Paid volunteer time to step away from your desk and into the community

• Support to grow through professional development courses, tuition/qualification reimbursement and more

• All-inclusive approach to Diversity, Equity and Inclusion

• Maternal/paternal leave benefits and family services

• Complimentary subscription to Headspace – the mindfulness app

• All employee events including networking opportunities and social activities

• Lunch allowance for use within our subsidized onsite canteen

  Must have skills

• Critically analysing evolving and fluid situations; facilitating the implementation and acceptance of change within the workplace.

• Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organises resources needed to accomplish tasks by monitoring performance against deadlines and milestones

• Takes responsibility for actions, projects and / or people; initiates and generates activity and introduces changes into work processes.

• Makes quick, clear decisions which may include tough choices or considered risks; applies sound judgement by comparing data from different sources to draw conclusions using effective approaches for choosing a course of action or developing appropriate solutions.

• Gains clear agreement and commitment from others by persuading, convincing and negotiating.

• Makes effective use of political processes to influence and persuade others; Promote ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one's impression on others; effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement

• Speaks fluently; express opinions, information and key points of an argument clearly; create presentations and / or undertakes public speaking with skill and confidence; responds quickly to the needs of the audience and to their reactions and feedback; projects credibility.

• Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.

• Identifies business opportunities; produces new ideas, approaches or insights; and produces a range of solutions to problems.

• Easily establishes good relationships with ‘customers’ and staff; build wide and effective networks of contacts.

• Recruits staff of a high calibre; provides staff with development opportunities (coaching, mentoring, 121s, training etc.) and sets appropriate standards of behavior including building and supporting retention strategies.

• Dedicated, with drive and energy to get things done

  Nice to have skills

• Degree level education and meaningful professional qualifications or some industry experience including people management experience

• Consistent record of managing an outsourcing relationship and managing an Oversight Team

• Proven track record of supporting direct clients, institutional clients and platforms

• Strong product knowledge of UK / Luxembourg and Irish market

  Supervisory responsibilities

• No

  Potential for growth

• Mentoring

• Leadership development programs

• Regular training

• Career development services

• Continuing education courses

  You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

  At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com

  Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

  All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.