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Amazon Senior EU Program Manager – Account Management, EU Advertising in London, United Kingdom


As the Senior Program Manager you will work closely with the Director EU Account Management Advertising , and will own programs that cover all of EU5. As an advisor to the business, you play a critical role on the team, focused on driving revenue, profitability, and customer satisfaction. This role requires elements of program and project management, as well as the opportunity to build new processes and implement new solutions.

You will act as an extension of Account Management leadership to internal cross-functional teams, including but not limited to, product, marketing, operations, finance, custom, design, CST, yield and more. The Program Manager is required to identify business trends (tailwinds, headwinds) and quickly escalate revenue blockers on behalf of EU Account Management. The Program Manager 's contributions will serve the greatest impact by creating scalable solutions for the broader EU Account Management, and align with long-term objectives. Key primary responsibilities include, but are not limited to:

Business Planning

  • Lead the business planning process aligned with goals, priorities and budgets

  • Partner with leadership, finance, and operations to identify and allocate resources across teams. Including quota mapping and attainment planning.

  • Track and report on execution against business plans

Business Management

  • Conduct weekly review of the business inputs, identify potential risks and opportunities, and surface insights to management to improve the health of the business.

  • Analyze, improve and own communication between sales team leadership and sales team

  • Own business health and sales metrics measurement across weekly, monthly, and quarterly cycles

  • Prepare and drive weekly, monthly, and quarterly business updates (WBR, MBR, QBR) in partnership with management for executive review

  • Generate and implement big ideas to drive business improvement and innovation

  • Standardize and scale best practices and learnings across the advertising sales organization

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Experience in program or project management

Preferred Qualifications

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).