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Meta Product Manager Leader, Human Support in London, United Kingdom

Summary:

We are seeking an experienced PM leader to head our Human Support product team. Being part of the larger Integrity & Support organization, you’ll ensure amazing human-led remediation experiences for 200 million advertisers and 4 billion users by being truly customer obsessed and improving the end-to-end customer journey so people and businesses can get the most out of our products.

Required Skills:

Product Manager Leader, Human Support Responsibilities:

  1. Lead a team through the ideation, technical development, and launch of innovative products

  2. Drive product development with a team of world-class engineers and designers

  3. Attract, build, manage, and develop a talented team of product managers and product leaders

  4. Establish shared vision across the company by building consensus on priorities leading to product execution

  5. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction

  6. Define and analyze metrics that inform the success of products

  7. Understand Facebook’s strategic and competitive position and deliver products that are recognized best in the industry

  8. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Minimum Qualifications:

Minimum Qualifications:

  1. 8+ years of experience in Product Management and/or Product Design

  2. 8+ years of experience working collaboratively with engineering, design and user research teams

  3. Critical thinking/analytical leadership experience

  4. Experience presenting to executive audiences

  5. BA/BS in Computer Science or related field

Preferred Qualifications:

Preferred Qualifications:

  1. Experience in a consumer focused technology company

  2. Experience building 0-1 products, platform/ecosystem products, or marketplaces

Industry: Internet

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