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Aim Of The Role

Lionbridge is seeking a dynamic Localization Manager to drive operational excellence and build strong, mutually beneficial relationships with our customers.

In this customer-facing role, you will lead strategic initiatives, streamline workflows, and collaborate with top companies to deliver outstanding service and drive profitable growth.

This is your chance to be part of a forward-thinking team where your leadership and problem-solving skills will be key.

We offer exciting challenges and opportunities for innovation, allowing you to shape the future of localization while advancing your career in a supportive and engaging environment.

What You Will Do

• Lead strategic initiatives to enhance and streamline workflow processes.

• Identify and assess opportunities for process optimization and efficiency improvements.

• Collaborate with cross-functional teams to implement changes that align with organizational goals.

• Proactively analyze current workflows to identify potential bottlenecks and areas for improvement.

• Develop and maintain strong relationships with key stakeholders to ensure successful change implementation.

• Facilitate training sessions and workshops to empower team members with new Lionbridge processes and tools.

• Utilize data-driven insights to measure the impact of changes and continuously refine strategies.

• Stay abreast of industry best practices and emerging trends in change management.

• Foster a culture of adaptability and innovation within the organization.

• Evangelize localization best practices, raising awareness of localization processes, requirements, timelines and impact with cross-functional partners.

To Be Successful You Will Have

• 5+ years’ experience in project/program management or account management within the LSP industry .

• Experience defining best in class localization processes and products.

• Change management frameworks and cross-functional collaboration skills.

• Ability to function productively and proactively in a fast-moving environment.

• Strong analytical/problem solving skills, demonstrated success in driving complex programs and outstanding organizational skills and agility.

• Ability to establish instant credibility and be a leader who both speaks and acts with confidence.

• Strong communication skills (verbal and written), proven project management skills and be a motivated self-starter.

• Ability to engage with customers as a Customer Success leader: understand customers’ business needs and challenges.

• To be the primary communication link and escalation path across assigned customer program.

• Consistently drive excellent customer experience and service.

• Fluency in English. Fluency in additional languages would considered as advantage.

• BA/BS or equivalent experience would be considered as an advantage.

In Return You Can Expect

• 1 of year fixed term contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.

• Exposure to various technology stacks, and opportunity to cooperate with one of the biggest tech companies in the world.

• Access to Lionbridge's Employee Wellness Platform.

• Access to both internal and external training platforms.

About Lionbridge

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages.

Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences.

Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

Learn more at www.lionbridge.com .

We kindly inform that Lionbridge reserves the right to contact only selected candidates.

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.