Job Information
CBRE Facilities Coordinator in London, United Kingdom
Facilities Coordinator
Job ID
179568
Posted
07-Aug-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
Job Purpose:
The purpose of the role is:
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London. The successful candidate will be responsible for providing the operational delivery of all Facility Management services.
The successful candidate will be responsible for providing the operational delivery of all Facility Management services and ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client’s facility. To ensure effective communication with client, peers, building tenants and management at all times.
Key Tasks:
Primary focus on delivery of all FM Operations SLA’s in accordance with KPI & Output measurements
Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities
Report all accidents, occupational illnesses and emergencies in relevant books/documentation
Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards
Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed
Check that printers and photocopiers are supplied with paper and change toner cartridges when required
Monitor and maintain stationery levels
Deliver goods received to correct destination/person
Co-ordinate site waste and recycling arrangements
Carry out statutory fire testing and associated checks
Co-ordinate with Security and report any faults on access entry system where necessary
Raise Purchase Orders for goods or services as required, in compliance of business controls at all times
Approve invoices; goods received notes and statements for payment purposes
Operate financial budgets on behalf of line manager
Liaise with contractors/vendors on ordering and invoicing queries.
Invoice reconciliation/confirmation for finance.
Assist as required in; collation of performance management data, delivery of service development initiatives, budgetary control as required.
Act as responsible person in line with DFA to carry out cost control function
Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
Act as deputy in the absence of line management
Provide and arrange cover for the FM team as defined by line management
In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined
Person Specification
Customer Service Skills
Excellent Communication skills
Self-motivated and resourceful. Ability to organise and prioritise own workload
Service orientated attitude combined with innovative thinking
Strong PC skills, Google Suite
Good administrative skills
Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
Service orientated attitude combined with innovative thinking
Ability to work independently with little supervision
Warm and engaging demeanour and has the ability to assess circumstances, empathise and offer help.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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