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Estée Lauder Companies | Creative Operations Manager ( Fixed Term Contract)

Brand: Estée Lauder Companies

Description

POSITION SUMMARY

As Creative Operations Manager you will work as part of a Creative team that manage and delivers Creative Output for a selection of ELC brands that your cluster is responsible for. This will involve the delivery of a vast range of projects including Department Store refits and openings, counter relocations, Primary and Secondary Launch Campaigns, Pop Ups, Permanent VM updates, Lightbox Updates.

You will be confident in project management and creative execution and be responsible for overseeing the planning and execution of entire projects from planning stage right through to completion ensuring that best in class processes and procedures are followed.

Your primary goal will be to ensure specific projects are delivered on time and within budget whilst ensuring that brand guidelines are carefully followed.

WHAT THIS ROLE DOES

• Collaboration with multiple stakeholders across the business including UK Brand teams, Global Brand teams, Commercial, Finance, Procurement, IT and directly with Store Teams.

• Support the Sr Ops Manager with capacity planning to ensure that the team has the right resource to meet project demands effectively.

• Ensuring project briefs received from the UK Brand teams are detailed and clear to ensure the successful execution of projects

• Creating project timelines with clear milestones that are communicated to project stakeholders

• Creating project status reports that are shared in regular brand update meetings

• Leading project status reviews with key stakeholders

• Responsibility for both Operational and Capital budgets on behalf of the brands within the cluster ensuring that spend is achieved when planned and that projects are delivered in budget.

• Ensuring a Value Engineering mindset is adopted on all projects ensuring that cost savings and efficiencies are made without compromising on quality.

• Ensuring that the Project Management system is kept up to date with key project information

• Ensuring strong supplier management and communication with shopfitters and VM suppliers

• Continually seek opportunities and enhancements to improve project schedule delivery timescale and processes, including post audit of prior projects to aid future installations

• Mentoring, supporting and motivating Junior Creative Operations roles within the team

Qualifications

WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE

• 5 years experience ideally in the Retail Industry

• Strong cross-functional coordination skills

• Strong communication skills

• Confidence to be able to manage timelines with key Stakeholders

• Ability to understand and interpret financial information.

• Experience managing vendor relationships

• 360-creative PM skills

• Production experience across Visual Merchandising and Store Design

• Understanding of UK CDM requirements

• Knowledge of local retailer requirements

• Office 365 - Excel and Word capabilities required

• Global mindset and multicultural understanding

• Experience managing multiple brands in fast-paced environment

• Good level of technical construction knowledge and ability to interpret CAD files and communicate in the appropriate terminology

COMPENSATION AND BENEFITS

• Hybrid Working (2 days WFH, 3 days office based)

• Generous Bonus Opportunity that usually performs ahead of target

• 25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.

• 1 additional day of Annual Leave to celebrate your birthday

• Holiday Purchase scheme that enables you to get five additional days

• Summer Fridays for five months of the year

• Market leading Family Leave provisions

• Generous Staff Discount & Credit

• Benefits platform with exclusive discounts and offers

• Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)

Job: Creative / Design

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 244434

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.